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1 Vacancy
Service Coordination / Tech Coordination
Maintain and administer service schedule which includes all field service jobs and in house service jobs
Establish and maintain relationships with customers (clarify and meet customer expectations coordinate order/schedule changes perform after service follow up etc.)
Communicate consistently with Channel Partners and ASMs about work to occur in their territory
Coordinate with service technicians to ensure the timely completion of their paperwork (service invoice service reports etc.)
Service Documentation / Administration
Responsible for generating maintaining and closing service tickets
Maintain local log of items not captured via system reports (i.e. number of actuators commissioned PM actuators etc.)
Ensure that all documentation is stored in a common location for easy access on the server
Other duties as assigned
Requirements:
Strong technical aptitude
Technical degree or equivalent experience
Strong customer service skills
Ability to multi-tasks and organize priorities
Understanding of basic electrical schematics and wiring diagrams
Proficient in Microsoft Office applications MTMS
Zustzliche Informationen :
Rotork is the market-leading global flow control and instrumentation company helping our customers manage the flow or liquids gases and powders across many industries worldwide.
Our purpose is Keeping the World Flowing for Future Generations.
For over sixty years the world has relied on us to create the things that keep everything moving.
From oil and gas to water and shipping pharmaceuticals and food- these are the flows on which our modern world depends.
Today were respected and admired for our people performance and products. Our success flows from our commitment to engineering excellence and thats what we will always pursue safely and sustainably.
Rotork is going through an exciting period of change and growth building on our existing market leadership. Its a great time to join us and make an impact in shaping the future of our business.
Remote Work :
No
Employment Type :
Full-time
Full-time