Head of LATAM Sales Operations, Global Sales Operations

Amazon Web Services (AWS) enables customers of all sizes to run their applications on Amazons industry-leading cloud computing infrastructure. AWS Global Sales drives adoption of the AWS cloud worldwide enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service unmatched technology and unwavering support. We dive deep to understand each customers unique challenges then craft innovative solutions that accelerate their success. This customer-first approach is how we built the worlds most adopted cloud. Join us and help us grow.

We are looking for a Strategy and Sales Operations leader for the AWS LatAm (Latin America) Global Sales Operations team to help drive long-term growth of the business. The ideal candidate will be a hands-on and motivated self-starter who is passionate about using data and has a track record of leadership to help us measure and run every area of the business and influence this role the candidate will develop and execute AWS LatAm business cadences continuously evolve forecasting models analyze historical results and make business recommendations based on those analyses all in an environment of rapid growth and increasing complexity. As the COO to the VP of AWS LatAm and a member of the AWS LatAm leadership team this role will develop implement and manage the business processes systems reports and strategies that optimize business functions to meet organizational goals and initiatives. The scope for LatAm Geo covers AWS markets across Latin America which are organized in 4 Areas Mexico Brazil and an aggregation of multiple countries grouped under North LatAm (NOLA) and South LatAm (SOLA) respectively each of which are managed by an Area Sales leader who reports to the VP Sales LatAm.

The Strategy and Sales Operations leader will drive the management cadence of the business. This position manages the execution of Geo business targets and goals headcount plans market segmentation and demand generation campaigns while proposing improvements to increase business effectiveness and drive desired results. The ideal candidate must be hands-on with data and models combining analytical excellence with strong problem-solving abilities. They should have experience working with large datasets and relevant technical tools. This role requires strong communication skills and the ability to build relationships across teams including Business Intelligence Business Development Finance Marketing Recruiting and this fast-growing business environment the successful candidate will:
Lead change management through direct team leadership and cross-functional influence
Improve reporting tools and processes to enhance data accessibility and insights
Develop and execute business targets aligned with organizational vision
Drive scalable solutions to complex business challenges
Build and lead high-performing teams
Translate complex analytics into clear actionable insights
Collaborate effectively with sales and functional teams
Demonstrate strong project and change management capabilities
Exhibit effective communication and stakeholder relationship management analytical insight and be a passionate advocate for customers to internal stakeholders


Key job responsibilities
Serve as a key partner and advisor to the Vice President of AWS LatAm supporting and/or representing them when needed
Drive the operating model to support growth strategies including Public Sector-specific initiatives
Support the execution and scaling of Generative AI initiatives to unlock data-driven insights and support customer innovation
Collaborate on the design development maintenance and delivery of forecasting models metrics reports analyses and dashboards to drive key business decisions
Serve as an active member of the AWS LatAm Geo leadership team contributing to initiatives and decisions
Lead the annual LatAm Geo/Area goals recommendations budgeting and ongoing forecasting processes
Use metrics and supporting business dashboards to give visibility to senior management regarding business operations and customer segment performance
Work cross-functionally to drive overall sales organization readiness including territory planning investment guidance and headcount allocation
Help build and drive strategic change plans across the sales organization
Drive the operating model to support growth strategies
Assist in defining landing and executing strategic initiatives for the LatAm field sales teams
Collaborate with internal end-users and cross-functional teams to incubate new programs and implement new initiatives with the field sales teams


About the team
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Bachelors degree in Business Administration Finance Economics Computer Science or related field
10 years in a senior leadership role in Finance Sales Operations Business Development e.g. the development and implementation of systems/tool utilized for CRM sales compensation revenue reporting forecasting sales force automation etc.
Strong business-process design experience. Exhibits sound business judgment a proven ability to influence others strong analytical skills and a proven track record of taking ownership leading data-driven analyses and influencing results
Able to operate successfully in a lean fast-paced organization and to create a vision and organization that can scale quickly
Strong written and verbal communication skills with a track record of presenting to senior management


Experience working within a high-growth technology company would be highly beneficial
MBA or other relevant advanced degree


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