Position is 100% onsite
We are looking for a motivated and detail-oriented Technology Operations Coordinator to join our team. This role will support the Water Services Application Team during the asset management upgrade. This resource will be expected to understand daily IT operations during the upgrade tasks as they relate to IT QA/QC of testing metrics challenges metrics and deliverables.
Key responsibilities include:
Assisting in the collection and analysis of data to identify bottlenecks business needs not being met and improvement opportunities during the
upgrade project
Supporting the monitoring of key performance indicators and using data to guide IT team leads
Helping to translate business requirements into actionable deliverables for IT teams
Assisting in the preparation of business handoff to technology resources
Providing administrative support to alleviate IT staff
Ideal Candidate
The ideal candidate is eager to learn has strong analytical skills and is comfortable working in a fast-paced environment. Prior experience in data analysis IT or business operations or administrative support is a plus. Familiarity with tools like Excel Power BI or other datavisualization platforms is desirable.
Key Qualifications:
Strong analytical skills with the ability to collect organize and analyze data
Ability to manage competing priorities and work collaboratively across teams
Ability to translate business tasks and help convert to actionable deliverables for technical teams
Excellent written and verbal communication skills in writing summaries and clear documentation that connects business and technology
staff
Proficiency in Microsoft Office Suite (Excel Word PowerPoint)
Familiarity with data visualization tools like Power BI is a plus
Ability to work collaboratively with team members and stakeholders
Detail-oriented with strong organizational skills
Eagerness to learn and adapt to new challenges