Salesforce Systems Analyst & Administrator
Salesforce Systems Analyst & Administrator
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1 Vacancy
Job Description
Job Title: Salesforce Systems Analyst & Administrator
Location: Hybrid 2-3x a week at 39 Bradley Park Rd East Granby CT 06026/ 9826 Crescent Park Drive West Chester OH 45069 USA
Duration: 4-6 months contract-to-hire
Key Responsibilities:
- Build strong cross-functional relationships with sales pricing marketing service and business leaders.
- Partner with the sales team to ensure Salesforce supports key activities including travel reporting opportunity maintenance RFQ tracking and customer visibility.
- Gather business requirements define objectives and communicate solutions in clear actionable terms for both technical and non-technical stakeholders.
- Ensure strong organizational alignment by understanding customer account structures and enabling complete communication flows.
- Drive change management: communicate updates provide training and ensure user adoption while minimizing disruption.
- Manage and prioritize the Salesforce roadmap and backlog ensuring alignment with business priorities and measurable outcomes.
- Translate requirements into initial UI and object model designs then hand off to development teams for implementation.
- Oversee testing deployment and rollout of Salesforce enhancements to ensure successful adoption.
- Deliver seamless day-to-day administration including user management permissions profiles page layouts and data quality.
- Monitor and continuously improve system reliability logging compliance and security settings.
- Evaluate Salesforce releases AppExchange solutions and emerging CRM technologies to enhance usability scalability and security.
- Recommend and implement process automation and system improvements that increase efficiency and user satisfaction.
- Maintain active Salesforce certifications and expertise across Sales Cloud Service Cloud and related technologies.
- Ensure Salesforce remains a secure and scalable platform supporting business growth and operational excellence.
Qualification Requirements:
- 4 years of Salesforce administration and configuration experience.
- Proven ability to translate business requirements into Salesforce solutions that deliver measurable value.
- Strong understanding of sales processes opportunity management customer account structures and service operations.
- Experience designing Salesforce UI components and data/object models.
- Excellent communication skills with the ability to engage both technical and non-technical stakeholders.
- Strong problem-solving documentation and organizational skills.
- Salesforce Administrator Certification required; additional certifications (e.g. Advanced Administrator Platform App Builder) preferred.
Education Requirements:
- Bachelors degree in Information Systems Business Computer Science or related field; or equivalent professional experience
Employment Type
Full-time
