Program Manager
Program Manager
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Job Description
Job Summary:
Genesis Consulting is seeking an experienced Program Manager to lead the strategic transformation of enterprise IT operations and governance across a large-scale public sector organization. This role will partner closely with executive leadership and cross-functional teams to modernize IT planning standardize governance and drive innovation aimed at delivering scalable student-centered technology services.
The Program Manager will play a critical role in developing and operationalizing a multi-year IT strategy streamlining project management and financial oversight enhancing transparency through data-driven reporting and facilitating innovation in support of educational goals.
Duties and Responsibilities:
Strategic IT Planning & Roadmap Development
Lead the creation of a unified multi-year IT strategy aligned to educational and operational priorities.
Identify and prioritize key technology initiatives integrating infrastructure data cybersecurity and application modernization into a cohesive roadmap.
IT Governance & Process Optimization
Design and operationalize an IT governance framework defining clear roles workflows and approval routes.
Establish governance bodies (e.g. steering committees review boards) and support decision-making processes related to prioritization and escalation.
Standardize project request intake documentation practices and change control across teams.
Program Management & Delivery Oversight
Develop and maintain a comprehensive project work plan timeline and resource allocations.
Ensure successful delivery of all program activities coordinating across multi-disciplinary teams and stakeholders.
Submit required documentation including weekly status reports monthly summaries meeting agendas/minutes and deliverable trackers.
Performance Reporting & Dashboards
Oversee the development of live and static dashboards to visualize project status funding utilization and key performance indicators (KPIs).
Deliver data-driven reports to support decision-making by internal and external stakeholders.
Innovation Planning
Identify and assess opportunities to pilot or scale emerging technologies.
Create a structured innovation roadmap and evaluation framework.
Recommend initiatives aligned with educational outcomes operational efficiency and stakeholder value.
Executive IT Advisement
Provide neutral strategic advisement to DIIT leadership and project sponsors.
Act as a trusted partner in cross-functional planning and enterprise-level decision-making.
Align initiatives with broader city agency and technology partner goals.
Ongoing Operational Support
Support implementation of new planning and governance processes through documentation meeting facilitation and change management.
Coordinate monthly program reviews and ensure alignment across teams and priorities.
Requirements
Minimum Qualifications/Experience:
Minimum of 7 years of program or project management experience preferably within large-scale public sector or education-focused IT environments.
Proven experience managing multi-stakeholder enterprise-level initiatives across strategy operations and technology governance.
Strong understanding of IT strategy governance innovation frameworks and performance reporting.
Expertise in facilitating executive-level planning and cross-functional alignment.
Exceptional organizational communication and leadership skills.
Familiarity with project management tools dashboard/reporting platforms and collaborative documentation practices.
Minimum Education:
Bachelor s Degree in Project Management Information Technology or another related field.
Required Certifications:
PMP or Agile Certifications preferred.
Other:
Candidates must be authorized to work in the U.S.
Candidates must be able to be onsite in New York NY as needed.
Minimum of 7 years of program or project management experience, preferably within large-scale public sector or education-focused IT environments. Proven experience managing multi-stakeholder, enterprise-level initiatives across strategy, operations, and technology governance. Strong understanding of IT strategy, governance, innovation frameworks, and performance reporting. Expertise in facilitating executive-level planning and cross-functional alignment. Exceptional organizational, communication, and leadership skills. Familiarity with project management tools, dashboard/reporting platforms, and collaborative documentation practices.
Employment Type
Full Time
