Training & Quality Executive
Training & Quality Executive
Posted on :
18-08-2025
Employer Active
1 Vacancy
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Job Description
Job Purpose:
The Training & Quality Executive will be instrumental in maintaining and enhancing our service standards. As the hotels internal trainer you will design deliver and oversee training programs ensuring adherence to quality standards and consistent delivery of the brand promise.
Key Responsibilities:
- Develop and deliver comprehensive training programs for all hotel departments.
- Act as the internal trainer coaching Colleagues to maintain the highest level of service excellence.
- Support onboarding of new Team members and ensure consistent understanding of brand standards.
- Monitor and evaluate teams performance to identify development needs.
- Collaborate with department heads to enhance operational procedures and training content.
- Conduct audits and quality checks to ensure adherence to brand and operational standards.
- Prepare reports on training records and outcomes and quality performance metrics.
- Promote a culture of continuous learning and professional development.
Qualifications :
- Proven experience as a trainer or learning & development professional in luxury hospitality.
- Experience delivering training programs workshops and coaching within a hotel environment.
- Deep understanding of luxury service standards and operational procedures.
- Excellent communication presentation and coaching skills.
- Strong organizational skills and attention to detail.
- Fluent in Polish and English; additional languages are an advantage.
Additional Information :
Work :
No
Employment Type :
Full-time
Employment Type
Full-time
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