Claims Specialist (Fixed Term)

Were on the lookout for a Claims Specialist (12-Month Fixed Term) whos ready to take ownership of how we handle improve and future-proof our claims processes.

This is your chance to combine project leadership with hands-on problem solving transforming workflows introducing smarter tools and making a real impact on how the business operates over the next year.

In this role you will:

• Review and redesign end-to-end claims processes to improve efficiency accuracy and system integration.
• Implement fit-for-purpose digital tools to enhance claims processing visibility and reporting.
• Manage and resolve claims in line with company policies SLAs and financial guidelines.
• Maintain accurate records in the Claims Database and finance systems.
• Liaise with insurers for claims exceeding company excess thresholds ensuring documentation is complete and accurate.
• Investigate claim causes with Operations and recommend preventative measures.
• Prepare monthly claims accruals for Finance and ensure alignment with month-end reporting.
• Identify opportunities to automate streamline and standardise claims workflows.
• Analyse claims data to identify patterns cost drivers and root causes and provide actionable insights.
• Develop training materials and support resources to embed new systems and processes.
• Collaborate with stakeholders across Finance Operations Customer Services and external providers.
• Support forecasting and budgeting by providing accurate claims liability projections.

Qualifications :

Were looking for someone who can blend practical problem-solving skills with a strategic mindset. Youll be comfortable working with data processes and people and just as capable of rolling up your sleeves for the detail as you are at driving big-picture improvements. A collaborative approach resilience in a fast-moving environment and the ability to deliver results over a 12-month fixed term will set you apart.

Essential:

• NCEA Level 3 and/or relevant tertiary certificate/diploma in finance process improvement or a related discipline.
• Strong Microsoft Office skills (especially Outlook and Excel) with high accuracy and speed.
• Experience in a similar role within warehousing distribution or transport.
• Proven ability to spot opportunities design solutions and implement process improvements.
• Solid understanding of financial processes reconciliations and reporting.

Preferred:

• A data-driven mindset with the ability to translate analysis into clear actionable insights.
• Familiarity with claims handling in logistics or cold chain environments.

Youll thrive in this role if you:

• Love balancing structure with flexibility knowing when to follow the process and when to improve it.
• Enjoy working with data but also value the human side of collaboration.
• Have a curious mind a problem-solving nature and the drive to see improvements through from idea to implementation.

Additional Information :

Youll be part of a supportive team where your ideas warmth and ability to go the extra mile will fit right in!

What Halls can offer you!  

• 12 month fixed-term role to revolutionise our claims processes!
• The opportunity to work with a talented supportive team 
• Monday Friday hours are flexible to fit with school hours if necessary

If you think this sounds like the place for you wed love to hear from you!  Halls Group the home of cool jobs. 

Remote Work :

No

Employment Type :

Contract