Junior Community Manager
Share
Job Location:
San Ġiljan - Malta
Monthly Salary:
Not Disclosed
Posted on:
15-08-2025
Vacancies:
1 Vacancy
Job Summary
At Twin Harbour Interactive we are building a gaming legacy in the grand strategy genre. As the home of the Supremacy franchise including beloved brands such as Supremacy: World War 3 Twin Harbour Interactive combines creative ambition with sharp commercial execution.
Our mission is to grow sustainably by creating player value that scales in experience and in revenue. And our player community is at the heart of this mission.
As a Junior Community Manager you will be the frontline voice of our players fostering vibrant engaged and loyal communities across our portfolio. Reporting to the Senior Community Manager youll bring energy empathy and organizational flair to ensure our community feels heard valued and inspired.
This is an opportunity to learn the craft of community management within a fast-moving data-driven and creativity-fueled environment.
YOUR MISSION
Engage with our player community across Discord forums and social media ensuring fast friendly and informed responses
Support community campaigns events and initiatives designed to boost player engagement and retention
Gather organize and share player feedback with the product marketing and live ops teams
Assist in crafting community content including announcements patch notes guides and spotlight features
Help monitor sentiment community KPIs and conversation trends to inform decision-making
Assist in moderating community channels enforcing guidelines and ensuring a positive player environment
Collaborate with cross-functional teams to ensure community voice is embedded in product and marketing decisions
Support live event coverage including in-game activations livestreams and special campaigns
YOUR BACKSTORY
12 years of experience in community management social media or related player-facing roles or demonstrable passion and knowledge of online gaming communities
Clear friendly and professional written communication skills
Strong organizational skills and the ability to manage multiple conversations and tasks at once
Proactive and positive attitude youre the kind of person who lifts the mood in both community and internal channels
Comfortable working with analytics tools to understand engagement patterns
Flexible and adaptable in a live service environment where priorities can shift quickly
You measure yourself regularly along the lines of: Community growth and engagement metrics
Sentiment trends over time
Participation rates in community events and initiatives
Quality and clarity of player feedback delivered internally
NICE TO HAVE
Passion for strategy games 4X gameplay or grand strategy titles
Experience managing Discord servers or moderating online communities
Content creation skills whether thats video editing graphic design or livestream hosting
At Twin Harbour Interactive were building a unified future from two unique studios. Youll join a creative and commercially sharp team where your voice and impact will be visible from day one. Youll learn from experienced community leads contribute to shaping our player experience and grow alongside a team committed to creating lasting player relationships.
Why Youll Love Working With Us
A Global Team A Shared Purpose
Our strength lies in our diversity. With over 30 nationalities represented across our two locations were united by a shared passion for strategy games and a bold vision for the future. We celebrate what makes each of us unique our perspectives our stories and the paths that led us here.
Work Your Way
Whether youre crafting code from a harbor-view desk in Hamburg or fine-tuning design details under the Maltese sun we support flexible hybrid work models that empower you to do your best work wherever you are.
Grow With Us
At Twin Harbour your journey matters. Our Career Path Framework and mentorship culture provide the clarity and feedback you need to take the next step whether youre deepening your expertise or branching into new disciplines. We invest in your growth with language courses e-learning platforms and support for conferences and training.
Were Human First
We believe that great teams are built on trust respect and good humor. From game nights to casual drinks quiz nights and karaoke we dont just work together we connect play and support each other like a true crew.
Join Twin Harbour Interactive
Where Strategy Meets Vision.
Whether youre an expert tactician or an imaginative world-builder theres a place here for you to grow thrive and leave your mark.
Key Skills
- English
- User Interface
- Communication
- Content Writing
- Online
- Internet
- Youtube
- Management skills
- Digital speech
- Speaking skills
- Analytics
- Writing Skills
About Company
We're on a mission to create unforgettable strategy experiences. If you're curious, collaborative, and driven by impact, we’d love to meet you.At Twin Harbour Interactive, you'll step into a creative, collaborative environment where your ideas help shape the future of long-term strate ... View more
