Customer Acquisition Associate

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profile Job Location:

Nairobi - Kenya

profile Monthly Salary: Ks 33275 - 33275
profile Experience Required: 1-3years
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Key Responsibilities

  • Customer Engagement & Acquisition: Pitch services explain onboarding requirements support documentation needs and follow up with prospects to drive conversions.

  • Documentation & Record Keeping: Accurately update customer information in Airtable Uber and internal trackers; ensure customers are marked Registered & Ready for Training.

  • Onboarding Support: Guide customers through onboarding upload required documents and address inquiries for a smooth experience.

  • Pipeline Management: Maintain a steady flow of qualified customers and track their progress to avoid drop-offs.

  • Cross-Team Collaboration: Coordinate with Maintenance Validation and Training teams for seamless customer handovers.



Requirements

  • Diploma or Bachelor s degree in Business Sales Marketing or related field.
  • Strong communication and interpersonal skills.
  • Proven experience in sales or customer acquisition.
  • Ability to maintain accurate records and manage multiple tasks simultaneously.
  • Familiarity with CRM tools or platforms (e.g. Airtable Uber systems) is an added advantage.
  • High attention to detail and strong organizational skills.
  • Ability to work collaboratively with cross-functional teams.



Benefits

Medical Cover

Key ResponsibilitiesCustomer Engagement & Acquisition: Pitch services explain onboarding requirements support documentation needs and follow up with prospects to drive conversions.Documentation & Record Keeping: Accurately update customer information in Airtable Uber and internal trackers; ensure cu...
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Company Industry

Freight and Package Transportation / Transportation / Logistics / Supply Chain and Storage / Warehousing and Storage

Key Skills

  • English Speaking
  • Catering
  • Marine Biology
  • Entry Level
  • Computer Engineering