Butler
Butler
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Job Description
Key Responsibilities:
Greet and escort VIP guests upon arrival and departure.
Provide personalized check-in and check-out experiences in-room or in the lounge.
Unpack and pack guest luggage handle laundry and pressing services as requested.
Arrange dining spa transportation and other guest services according to preference.
Maintain an up-to-date guest profile preferences and special requests.
Liaise with all departments (Housekeeping Room Service Concierge) to ensure flawless service.
Set up amenities welcome drinks and personalized touches in guest rooms or suites.
Maintain cleanliness and tidiness in the Butler pantry and working areas.
Respond to guest inquiries and requests in a prompt and professional manner.
Maintain confidentiality and security of guest information at all times.
Anticipate guest needs to deliver a tailored and exclusive experience.
Ensure smooth communication during guests stay pre-arrival and post-departure.
Qualifications :
Minimum 2 years of experience as a Butler or in a similar role in a 4 - 5 star luxury hotel or resort.
Strong command of English.
Excellent grooming etiquette and interpersonal communication skills.
Strong organizational and multitasking abilities.
Knowledge of Butler service standards (e.g. Forbes LQA) preferred.
High attention to detail and problem-solving skills.
Professional demeanor with a natural passion for hospitality and service.
Ability to maintain discretion and confidentiality at all times.
Flexibility to work various shifts including weekends and holidays.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
