Cellar Service Team Member
Cellar Service Team Member
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
As a Cellar Service Team Member you will provide exceptional service experience to our customers when contact is made through the contact centre to advise of a challenge or breakdown of their beer dispense equipment. You will support to ensure great people in great pubs serve great beer.
Qualifications :
Your role as a Cellar Service Team Member
Provide technical guidance for beer dispensing equipment faults empowering customers with self-help solutions.
Exceed department-defined targets through dedicated efforts whilst creating outstanding service experience for customers.
Expand your knowledge of beer dispensing equipment and efficiently allocate reactive maintenance tasks for Greene King technicians.
Build robust inter-departmental and Greene King-wide connections whilst enhancing teamwork.
Booking important planned maintenance site upgrades and cellar repairs to ensure all of our pubs are pouring the perfect Greene King beer.
What youll bring
A natural ability to connect with others in a meaningful way fostering relationships that lead to accurate analysis and trend spotting.
Excellent written and verbal communication skills to effectively convey tasks and issues.
A goal-driven mindset with genuine enthusiasm actively striving for excellence by taking proactive actions to achieve targets.
Resilience and optimism with genuine care for customers and outcomes.
Additional Information :
Were all about rewarding our teams hard work thats why
Youll receive a competitive salary pension contribution as well as:
The chance to further your career across our well-known brands as one of the industrys top apprenticeship providers we can provide training and development at each level of your career.
Discount of 33% for you and 15% for your loved ones on all of our brands so you enjoy your favourite food and drink at a discount.
Free employee assistance program mental health well-being financial and legal support because you matter!
Discount of 50% for you and 25% for your loved onesat our Greene King Inns and hotels. so you can enjoy a weekend away without breaking the bank.
Refer a friend if you follow our refer a friend scheme and your referral is successfully hired you will receive a generous bonus!
Wagestream access your wage before payday for when life happens.
Retail discounts Receive up to 30% off at Superdrug exclusive discounts with three mobile along with many more
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
