Operations Lead - Local Shops
Posted on :
26-08-2025
Employer Active
1 Vacancy
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Job Description
Summary
We are looking for an Operations Lead - NFV to join our team and be part of our growth. If youre a leader who is hungry for a new adventure a multinational workplace is waiting for you.
Whats On Our Plate
Team Management
- Continuously track and check teams performance to ensure it is consistent with Internal KPIs objectives and timelines
- Conduct periodic team briefings to maintain performance standards or address any changes in process flow
- Introduce or suggest process improvements by using knowledge and experience to improve overall output efficiency and productivity
Process Optimization
- Develop SOPs to manage workload and adhere to SLAs
- Highlight key issues and areas of development to address with relevant internal stakeholders
- Enrich offline databases for ease of use and scalability
- Vertical Migrations
- Lead Vertical Migrations depending on suitability and enhanced customer experience
- Create category trees and product listings based on research and experimentation
- Work closely with Account Managers to collect relevant data from Partners
- Monitor pre and post performance of migrated verticals and share insights
- Key Account Revamp
- Collaborate with internal and external stakeholders to plan and execute Key Account recategorization assortment revamp and inventory accuracy
- Implement strategies to optimize content relevance in order to drive incremental Sales and improve Operational metrics
Streamlining Local and Regional Initiatives and Campaigns
- Project manage by coordinating with internal stakeholders for planning implementation execution and monitoring
- Organize training for new feature rollouts and content product advancements
- Collate and share feedback on a regular basis to maintain content standards
- Content Guidelines and Quality Check
- Ensuring guidelines and timelines are adhered for every campaign and project
- QC procedures to safeguard talabat and partners interest and minimize
- escalations
- Minimize content-related order cancellations through regular spot checks and long-term fixes
- Opportunity Seeking
- Analyze data to drive Customer acquisition conversion and retention with existing and new Partners
- Curate local campaigns by identifying gaps in the trade calendar
Qualifications :
What do we order
- Bachelors degree in any related field
- 3-5 years of experience as a Team Leader
- Retail experience is a plus
- Strong Leadership Skills
- Analytical and organized problem-solving abilities
- Ability to meet deadlines and work under pressure
- Ability to multitask prioritize and manage time efficiently.
- Very good knowledge of Microsoft Excel Word and Powerpoint
- CMS system knowledge is a plus
Remote Work :
No
Employment Type :
Contract
Employment Type
Contract
Key Skills
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