drjobs Operations Lead - Local Shops English

Operations Lead - Local Shops

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1 وظيفة شاغرة
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موقع الوظيفة drjobs

القاهرة - مصر

الراتب شهرياً drjobs

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عدد الوظائف الشاغرة

1 وظيفة شاغرة

الوصف الوظيفي

Summary
We are looking for an Operations Lead - NFV to join our team and be part of our growth. If youre a leader who is hungry for a new adventure a multinational workplace is waiting for you.
Whats On Our Plate


Team Management

  •  Continuously track and check teams performance to ensure it is consistent with Internal KPIs objectives and timelines
  •  Conduct periodic team briefings to maintain performance standards or address any changes in process flow
  •  Introduce or suggest process improvements by using knowledge and experience to improve overall output efficiency and productivity

  
Process Optimization

  •  Develop SOPs to manage workload and adhere to SLAs
  •  Highlight key issues and areas of development to address with relevant internal stakeholders
  •  Enrich offline databases for ease of use and scalability
  • Vertical Migrations
  •  Lead Vertical Migrations depending on suitability and enhanced customer experience
  •  Create category trees and product listings based on research and experimentation
  •  Work closely with Account Managers to collect relevant data from Partners
  •  Monitor pre and post performance of migrated verticals and share insights
  • Key Account Revamp
  •  Collaborate with internal and external stakeholders to plan and execute Key Account recategorization assortment revamp and inventory accuracy
  •  Implement strategies to optimize content relevance in order to drive incremental Sales and improve Operational metrics

Streamlining Local and Regional Initiatives and Campaigns

  •  Project manage by coordinating with internal stakeholders for planning implementation execution and monitoring
  •  Organize training for new feature rollouts and content product advancements
  •  Collate and share feedback on a regular basis to maintain content standards
  • Content Guidelines and Quality Check
  •  Ensuring guidelines and timelines are adhered for every campaign and project
  •  QC procedures to safeguard talabat and partners interest and minimize
  •  escalations
  •  Minimize content-related order cancellations through regular spot checks and long-term fixes
  • Opportunity Seeking
  •  Analyze data to drive Customer acquisition conversion and retention with existing and new Partners
  •  Curate local campaigns by identifying gaps in the trade calendar

Qualifications :

What do we order

  •  Bachelors degree in any related field
  •  3-5 years of experience as a Team Leader
  •  Retail experience is a plus
  •  Strong Leadership Skills
  •  Analytical and organized problem-solving abilities
  •  Ability to meet deadlines and work under pressure
  •  Ability to multitask prioritize and manage time efficiently.
  •  Very good knowledge of Microsoft Excel Word and Powerpoint
  •  CMS system knowledge is a plus


Remote Work :

No


Employment Type :

Contract

نوع التوظيف

عقد

نبذة عن الشركة

الإبلاغ عن هذه الوظيفة
إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل. نحن نحرص على ألا يتم طلب أي مدفوعات مالية من قبل عملائنا، وبالتالي فإننا ننصح بعدم مشاركة أي معلومات شخصية أو متعلقة بالحسابات المصرفية مع أي طرف ثالث. إذا كنت تشك في وقوع أي احتيال أو سوء تصرف، فيرجى التواصل معنا من خلال تعبئة النموذج الموجود على الصفحة اتصل بنا