CS Learning - Sr. Learning Designer

Job Description 

The Senior Consultant Learning Experience Design is a strategic individual contributor and thought leader within Visa Universitys Learning Experience Design community. This role owns the design execution and measurement of Visas most complex high-impact and global learning initiatives for Client Services. The Senior Consultant partners directly with senior leaders and cross-functional teams driving innovation and shaping the future of learning experience addition to leading flagship programs this role mentors other learning designers and plays a key part in developing and articulating the learning strategy for the organization. 

This role works in a hybrid capacity in the office at least 3 days per week at the following Visa office location: Bogota Colombia. 

Responsibilities 

• Own and lead the end-to-end design development deployment and formal measurement of Visas most complex and high-impact learning programs for Client Services ensuring alignment with business objectives and Visas Global Talent vision. 

• Serve as a thought leader and subject matter expert in learning experience design providing strategic guidance research and benchmarking to inform best-in-class practices and future direction. 

• Partner directly with senior leaders and SMEs to define learning needs shape program vision and ensure executive alignment and sponsorship. 

• Lead innovation and change initiatives across the broader Talent and Client Services organizations championing the adoption of new learning technologies and approaches. 

• Develop and implement comprehensive measurement strategies reporting program impact and insights to executive and enterprise stakeholders. 

• Mentor and provide technical guidance to other Learning Experience Designers fostering a culture of continuous improvement and excellence. 

• Design and facilitate advanced workshops including sessions with senior stakeholders to drive strategic learning outcomes. 

• Oversee vendor relationships and manage cross-functional project teams as needed for program execution. 

• Curate and integrate external content and resources as part of blended scalable global learning solutions. 

• Stay at the forefront of learning science adult learning theory cognitive science and emerging trends to ensure all programs are grounded in research-based principles. 

• Represent Learning Experience Design in executive-level and cross-functional forums advocating for the functions value and priorities. 

Basic Qualifications 

• 8-10 years of progressive experience in learning experience design including significant experience with complex global or enterprise-level learning programs. 

• Demonstrated expertise in adult learning theory learning science and instructional design best practices with the ability to translate research into practical innovative learning solutions. 

• Advanced expertise in new and emerging learning technologies including AI adaptive learning and analytics platforms. 

• Proven ability to lead innovation and change initiatives within large matrixed organizations. 

• Significant experience collaborating with and influencing senior leaders and executive stakeholders. 

• Strong track record in designing implementing and reporting on comprehensive measurement strategies for learning impact. 

• Mastery of human-centered design and instructional design methodologies (e.g. ADDIE Agile Design Thinking). 

• Experience designing and facilitating workshops for diverse and senior-level audiences. 

• Experience managing vendors and leading cross-functional teams. 

• Deep proficiency with Learning Management Systems (LMS) and related learning technologies. 

• Demonstrated ability to curate content and integrate external resources into global learning programs. 

• Strong communication interpersonal and consultative skills. 

Preferred Qualifications 

• Masters degree in Learning & Development Instructional Design Education Organizational Psychology or related field. 

• Industry certifications (e.g. CPTD PMP ATD etc.). 

• Familiarity with enterprise-level project management and collaboration tools (e.g. Asana Jira). 

• Experience working in the payments or financial services industry. 

Qualifications :

Basic Qualifications

8-10 years of progressive experience in learning experience design including significant experience with complex global or enterprise-level learning programs.

Demonstrated expertise in adult learning theory learning science and instructional design best practices with the ability to translate research into practical innovative learning solutions.

Advanced expertise in new and emerging learning technologies including AI adaptive learning and analytics platforms.

Proven ability to lead innovation and change initiatives within large matrixed organizations.

Significant experience collaborating with and influencing senior leaders and executive stakeholders.

Strong track record in designing implementing and reporting on comprehensive measurement strategies for learning impact.

Mastery of human-centered design and instructional design methodologies (e.g. ADDIE Agile Design Thinking).

Experience designing and facilitating workshops for diverse and senior-level audiences.

Experience managing vendors and leading cross-functional teams.

Deep proficiency with Learning Management Systems (LMS) and related learning technologies.

Demonstrated ability to curate content and integrate external resources into global learning programs.

Strong communication interpersonal and consultative skills.

Shape

Preferred Qualifications

Masters degree in Learning & Development Instructional Design Education Organizational Psychology or related field.

Industry certifications (e.g. CPTD PMP ATD etc.).

Familiarity with enterprise-level project management and collaboration tools (e.g. Asana Jira).

Experience working in the payments or financial services industry.

Additional Information :

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Remote Work :

No

Employment Type :

Full-time