HVAC Engineer/ Field Service Engineer
HVAC Engineer/ Field Service Engineer
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Job Description
Will support my 2 existing Montreal Field Service Supervisors with administrative and technical support.
May be required to go on customer sites and interact with customers.
All the client metrics will be taken care of by this person along with contract financial health investigation scheduling work in our SMS system Work Order management to determine if chargeable or not basically support field operations.
Main Responsibilities:
Collect performance data and produce reports.
Develop the entire team and its members.
Identify opportunities for process improvement.
Allocate and supervise work within projects.
Travel required approximately 25% of the time within the Greater Montreal area.
Achieve optimal customer satisfaction by completing work according to client requirements within deadlines and budgets.
Meet financial and operational performance objectives by aiming to renew all contracts without cancellations achieve high margins and grow the customer base.
Use service management tools and processes to ensure resources are effectively managed in terms of forecasting planning control and work evaluation.
Qualifications
MANDATORY REQUIREMENTS
Postsecondary education in home automation HVAC security and fire protection.
3 years of experience in home automation HVAC security and fire protection.
Candidate must be bilingual (French and English) both written and spoken.
Valid drivers license.
VALUED ASSETS
Bachelors degree in Engineering (Building Electrical Mechanical Industrial etc.) preferred.
Experience in building mechanics particularly HVAC including air conditioning heating (combustion) and mechanical and pneumatic controllers.
Knowledge of building operating systems is also an asset including direct digital control access control video and camera systems fire detection centralization/integration and related IT and networking.
Proven ability to effectively lead a team.
Excellent communication skills.
Ability to influence at various levels of the organization.
Demonstrated ability to work independently and as part of a team.
Ability to apply established standards based on experience.
Previous customer service experience.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Contract
Employment Type
Contract
