Facilitator / Trainer (36 Months)

Pretoria - South Africa

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

We are recruiting for aTrainer / Facilitatorrole on a 3-year contract. The role is based in Pretoria Gauteng.

Key Responsibilities

Prepare training materials manuals and user guides tailored to GCIS ECMS SharePoint Online and all eService applications.
Deliver end-user training sessions (both in-person and virtual) to ensure effective adoption and usage of systems.
Conduct training needs assessments and adapt materials to suit different user levels.
Provide post-training support and respond to user queries regarding system functionality.
Collaborate with technical teams and business units to ensure training content is aligned with system updates and business objectives.
Document training processes and maintain updated records of training sessions attendance and feedback.

Minimum Requirements

Bachelors degree or relevant qualification in Information Technology Education or related field.
Minimum of 3 years experience in training delivery and user support preferably within ICT environments.
Strong knowledge of SharePoint Online and familiarity with Microsoft 365 ecosystem.
Knowledge of the Microsoft Power Platform (Power Automate Power Apps Power BI).
Excellent facilitation presentation and communication skills.
Ability to create clear structured training documentation and user-friendly learning materials.

Nice-to-Have Skills

Experience delivering ICT training in public sector environments.
Exposure to eService or content management applications.
Certification in Microsoft training or instructional design.

We are recruiting for aTrainer / Facilitatorrole on a 3-year contract. The role is based in Pretoria Gauteng.Key ResponsibilitiesPrepare training materials manuals and user guides tailored to GCIS ECMS SharePoint Online and all eService applications.Deliver end-user training sessions (both in-person...