Store Manager Mall of Africa

Store Manager Mall of Africa

Lead motivate and deliver results in a dynamic retail environment
Retail R15000 R17000 basic commission annual bonus and benefits

About Our Client
Our client is a leading player in the retail industry known for creating a high-energy and results-driven work culture. With a strong commitment to both customer experience and employee development they continue to grow and succeed in a competitive market.

They pride themselves on offering career growth opportunities rewarding performance and fostering a collaborative work hardplay hard environment. This is a chance to join a company that values professionalism accountability and team spirit.

The Role: Store Manager Mall of Africa

The Store Manager will oversee daily store operations lead and motivate a team and ensure sales targets and KPIs are consistently achieved. This role requires a confident leader who can manage staff performance drive customer satisfaction and maintain store standards at the highest level.

Key Responsibilities

• Lead mentor and inspire store staff to achieve sales and service excellence

• Oversee daily store operations with a strong focus on efficiency and accuracy

• Create and manage staff schedules and rotation plans for flexi and permanent employees

• Monitor KPIs sales performance and implement strategies to meet targets

• Conduct coaching mentoring and disciplinary discussions when required

• Maintain high standards of visual merchandising and store presentation

• Ensure exceptional customer service and handle escalations effectively

• Motivate the team and resolve conflicts with professionalism and maturity

About You

• Minimum 3 years of experience in retail store management

• Matric certificate (essential); additional retail or management qualifications an advantage

• Strong leadership and team management skills

• Confident in handling staff performance management discipline and conflict resolution

• Strong ability to monitor and drive KPIs and sales targets

• Excellent communication and interpersonal skills

• High attention to detail and ability to multitask under pressure

• Proactive problem-solver with a mature reliable and responsible approach

• Flexible to work retail shifts weekends and public holidays