Store Manager Gateway Mall, Umhlanga
Store Manager Gateway Mall, Umhlanga
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Salary Not Disclosed
1 Vacancy
Job Description
Store Manager Gateway Mall Umhlanga
Retail R15000 - R17000 basic commission annual bonus and benefits
About Our Client
Our client is a leading player in the retail industry known for creating a high-energy and results-driven work culture. With a strong commitment to customer experience and employee development they continue to grow and succeed in a competitive market.
They pride themselves on offering career growth opportunities rewarding performance and fostering a collaborative work hardplay hard environment. This is a chance to join a company that values professionalism accountability and team spirit.
The Role: Store Manager Gateway Mall Umhlanga
The Store Manager will oversee daily store operations lead and motivate a team and ensure sales targets and KPIs are consistently achieved. This role requires a confident leader who can manage staff performance drive customer satisfaction and maintain store standards at the highest level.
Key Responsibilities
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Lead mentor and inspire store staff to achieve sales and service excellence
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Oversee daily store operations with a strong focus on efficiency and accuracy
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Create and manage staff schedules and rotation plans for flexi and permanent employees
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Monitor KPIs sales performance and implement strategies to meet targets
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Conduct coaching mentoring and disciplinary discussions when required
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Maintain high standards of visual merchandising and store presentation
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Ensure exceptional customer service and handle escalations effectively
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Motivate the team and resolve conflicts with professionalism and maturity
About You
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Minimum 3 years of experience in retail store management
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Matric certificate (essential); additional retail or management qualifications an advantage
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Strong leadership and team management skills
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Confident in handling staff performance management discipline and conflict resolution
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Strong ability to monitor and drive KPIs and sales targets
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Excellent communication and interpersonal skills
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High attention to detail and ability to multitask under pressure
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Proactive problem-solver with a mature reliable and responsible approach
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Flexible to work retail shifts weekends and public holidays
Employment Type
Full Time
