Duty Manager
Share
Job Location:
Knysna - South Africa
Monthly Salary:
ZAR 16000 - 16000
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Position Overview
The Duty Manager is responsible for managing the lodge during their shift supervising staff ensuring operational efficiency and maintaining the highest standards of guest service. The ideal candidate will be capable of problem-solving in real-time and delivering a seamless luxury experience for guests.
Key Responsibilities
Oversee daily lodge operations during assigned shifts.
Supervise support and motivate staff to deliver exceptional service.
Ensure guest satisfaction and handle queries or complaints professionally.
Maintain operational standards across all departments including Front Office Food & Beverage Housekeeping and Maintenance.
Ensure compliance with health safety and hygiene standards.
Monitor and manage stock usage and report any shortages or maintenance issues.
Assist in staff training and development where required.
Maintain clear communication with lodge management regarding operations guest feedback and issues requiring attention.
Required Skills and Competencies
Proven experience in a supervisory or management role within a lodge hotel or luxury hospitality environment.
Strong leadership and team management abilities.
Excellent organisational and problem-solving skills.
Ability to work under pressure and remain calm in challenging situations.
High level of attention to detail and commitment to service excellence.
Strong communication and interpersonal skills.
Hands-on proactive and flexible approach to operational challenges.
Package
Salary: R16000 negotiable dependent on experience.
Accommodation: Live-in provided.
Required Skills:
experience
Company Industry
IT Services and IT Consulting
Key Skills
- stock management
- Employee Relations
- Leadership skills
- Data Collection
- Management Experience
- Microsoft Outlook
- Warehouse Management
- Business Management
- Rota Management
- Leadership Experience
- Supervising Experience
- MRP
About Company
Kendrick Recruitment (KR) specialises in finding top candidates for the Hospitality and Tourism Industries worldwide. We focus on providing a high level of personalised service tailored to each individual whether you are a client or candidate. We pride ourselves on listening and under ... View more
AI AutoApply
Apply to 100+ jobs with one click
AI Resume Builder
Create an ATS-ready CV in minutes
AI Cover Letter
Write a personalized letter instantly
Related Jobs
Senior Project Manager – Wheeling (Renewable Energy)
Johannesburg Metropolitan Municipality
