Housekeeping Manager

Phalaborwa - South Africa

Monthly Salary: ZAR 12000 - 12000

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

Housekeeping Manager Luxury Safari Lodge Near Kruger National Park

Kendrick Recruitment is seeking a highly organised and experienced Housekeeping Manager to oversee all housekeeping operations at a luxury safari lodge near the Kruger National Park. This live-in role requires a proactive leader with strong attention to detail and a hands-on approach to managing staff standards and operations in a remote lodge environment.

Position Overview

The Housekeeping Manager is responsible for ensuring all guest rooms public areas back-of-house facilities and staff accommodation are maintained to the highest standards of cleanliness hygiene presentation and safety. The role includes overseeing housekeeping stock equipment maintenance reporting and fostering a motivated and accountable team culture.

Key Responsibilities

Operational Oversight

Ensure all housekeeping areas including guest rooms public spaces spa laundry and back-of-house areas meet established standards.
Oversee the cleanliness organisation and compliance of housekeeping storerooms.
Delegate tasks to the Housekeeping Supervisor and monitor follow-through on instructions.
Conduct regular spot checks to maintain service and cleanliness standards.

Staff Supervision and Development

Support recruitment onboarding and training of housekeeping staff.
Provide input for performance evaluations and staff rostering.
Foster a motivated accountable team culture focused on service excellence.

Inventory Linen Control and Financial Oversight

Monitor linen usage and laundry cycles ensuring adequate par stock levels.
Perform monthly inventory counts for linen cleaning products and guest amenities.
Liaise with suppliers and obtain quotes for major purchases.
Track departmental spending to align with budgetary guidelines.

Sustainability and Hygiene Compliance

Implement environmentally responsible cleaning practices.
Enforce health and safety compliance including PPE usage and chemical handling.
Complete hygiene and room audit checklists and address deviations.

Maintenance Reporting and Coordination

Identify maintenance issues during daily checks and report promptly.
Track progress on repairs and escalate unresolved issues.
Ensure all maintenance concerns are documented and followed up.

Guest Interaction and Special Requests

Oversee honeymoon turndowns VIP room preparations and special guest requests.
Coordinate housekeeping support for lodge events and functions.

Equipment and Machinery

Maintain knowledge of operating procedures for all housekeeping machinery and equipment.
Report faults or safety concerns and ensure timely repairs or replacements.

Additional Duties

Perform additional duties as assigned by lodge management to support overall operations.

Minimum Requirements

Matric.
Minimum 3 years supervisory housekeeping experience preferably in a lodge or remote environment.
Strong organisational training and people management skills.
High attention to detail especially in luxury guest-facing areas.
Knowledge of hygiene standards chemical usage and laundry systems.
Computer literate (Outlook Word stock/inventory systems).
Fluent in English; other local languages an advantage.
Valid drivers licence and live on-site.

Core Competencies

Exceptional attention to detail.
Excellent communication and interpersonal skills.
Leadership and team motivation.
Proactive hands-on approach.
Ability to work under pressure in a remote or wilderness environment.

Working Conditions

Lodge-based with on-site accommodation provided.
Required to work shifts weekends and public holidays.
Remote location with limited access to town facilities.

Package

Salary: Negotiable dependent on experience.
Accommodation: Live-in provided.

Required Skills:

experience

Housekeeping Manager Luxury Safari Lodge Near Kruger National ParkKendrick Recruitment is seeking a highly organised and experienced Housekeeping Manager to oversee all housekeeping operations at a luxury safari lodge near the Kruger National Park. This live-in role requires a proactive leader wit...

Housekeeping Manager Luxury Safari Lodge Near Kruger National Park

Position Overview

Key Responsibilities

Operational Oversight

Ensure all housekeeping areas including guest rooms public spaces spa laundry and back-of-house areas meet established standards.
Oversee the cleanliness organisation and compliance of housekeeping storerooms.
Delegate tasks to the Housekeeping Supervisor and monitor follow-through on instructions.
Conduct regular spot checks to maintain service and cleanliness standards.

Staff Supervision and Development

Support recruitment onboarding and training of housekeeping staff.
Provide input for performance evaluations and staff rostering.
Foster a motivated accountable team culture focused on service excellence.

Inventory Linen Control and Financial Oversight

Monitor linen usage and laundry cycles ensuring adequate par stock levels.
Perform monthly inventory counts for linen cleaning products and guest amenities.
Liaise with suppliers and obtain quotes for major purchases.
Track departmental spending to align with budgetary guidelines.

Sustainability and Hygiene Compliance

Implement environmentally responsible cleaning practices.
Enforce health and safety compliance including PPE usage and chemical handling.
Complete hygiene and room audit checklists and address deviations.

Maintenance Reporting and Coordination

Identify maintenance issues during daily checks and report promptly.
Track progress on repairs and escalate unresolved issues.
Ensure all maintenance concerns are documented and followed up.

Guest Interaction and Special Requests

Oversee honeymoon turndowns VIP room preparations and special guest requests.
Coordinate housekeeping support for lodge events and functions.

Equipment and Machinery

Maintain knowledge of operating procedures for all housekeeping machinery and equipment.
Report faults or safety concerns and ensure timely repairs or replacements.

Additional Duties

Perform additional duties as assigned by lodge management to support overall operations.

Minimum Requirements

Matric.
Minimum 3 years supervisory housekeeping experience preferably in a lodge or remote environment.
Strong organisational training and people management skills.
High attention to detail especially in luxury guest-facing areas.
Knowledge of hygiene standards chemical usage and laundry systems.
Computer literate (Outlook Word stock/inventory systems).
Fluent in English; other local languages an advantage.
Valid drivers licence and live on-site.

Core Competencies

Exceptional attention to detail.
Excellent communication and interpersonal skills.
Leadership and team motivation.
Proactive hands-on approach.
Ability to work under pressure in a remote or wilderness environment.

Working Conditions

Lodge-based with on-site accommodation provided.
Required to work shifts weekends and public holidays.
Remote location with limited access to town facilities.

Package

Salary: Negotiable dependent on experience.
Accommodation: Live-in provided.

Required Skills:

experience

Company Industry

IT Services and IT Consulting

Key Skills

Hotel Experience
Taleo
Hospitality Experience
Environmental Services
Laundry
Cleaning Experience
Housekeeping Management
OSHA
Sanitation
Team Management
Leadership Experience
Supervising Experience

Apply Now

About Company

Kendrick Recruitment

Kendrick Recruitment (KR) specialises in finding top candidates for the Hospitality and Tourism Industries worldwide. We focus on providing a high level of personalised service tailored to each individual whether you are a client or candidate. We pride ourselves on listening and under ... View more

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Housekeeping Manager

Phalaborwa - South Africa

Job Summary

Position Overview

Key Responsibilities

Minimum Requirements

Core Competencies

Working Conditions

Package

Position Overview

Key Responsibilities

Minimum Requirements

Core Competencies

Working Conditions

Package

Company Industry

Key Skills

About Company

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