DescriptionSummary:Provide learning administrative services to support client learning and data management needs
Duties andResponsibilities:
- Perform data entry as it relates to learning administration
- Enter training data into learning management system (SuccessFactors) and manage requests using request management system (ServiceNow)
- Make certain client standard operating procedures processes and service level agreements are maintained
- Identify and trouble shoot discrepancies and issues
- Escalate issues to Manager for resolution
Qualifications:
- Entry level for Bachelors degree or 2 years of successful working experience in:
- A learning organization
- Training administration (preferred but not required)
- Customer service
- Knowledge of and experience with learning management systems (preferred but not required)
- Experience in Microsoft Office suite
- Team-oriented but self-motivated and able to work with minimal supervision
- Demonstrated attention to detail strong quality focus and well organized
- Successful prioritization of work requirements and multitasking as necessary
- Analytical and problem-solving skills
- Client focused to build and maintain professional working relationships
- Ability to remain flexible and adaptable to constant change
- Effective oral and written communication skills with clients leadership and team members
- Must be able to work on shift rotational hour
Required Experience:
IC
DescriptionSummary:Provide learning administrative services to support client learning and data management needsDuties andResponsibilities:Perform data entry as it relates to learning administrationEnter training data into learning management system (SuccessFactors) and manage requests using request...
DescriptionSummary:Provide learning administrative services to support client learning and data management needs
Duties andResponsibilities:
- Perform data entry as it relates to learning administration
- Enter training data into learning management system (SuccessFactors) and manage requests using request management system (ServiceNow)
- Make certain client standard operating procedures processes and service level agreements are maintained
- Identify and trouble shoot discrepancies and issues
- Escalate issues to Manager for resolution
Qualifications:
- Entry level for Bachelors degree or 2 years of successful working experience in:
- A learning organization
- Training administration (preferred but not required)
- Customer service
- Knowledge of and experience with learning management systems (preferred but not required)
- Experience in Microsoft Office suite
- Team-oriented but self-motivated and able to work with minimal supervision
- Demonstrated attention to detail strong quality focus and well organized
- Successful prioritization of work requirements and multitasking as necessary
- Analytical and problem-solving skills
- Client focused to build and maintain professional working relationships
- Ability to remain flexible and adaptable to constant change
- Effective oral and written communication skills with clients leadership and team members
- Must be able to work on shift rotational hour
Required Experience:
IC
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