Program Coordinator III (OSI Investigator)
Program Coordinator III (OSI Investigator)
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$ 45926 - 80369
1 Vacancy
Job Description
Description of Work
Are you seeking a meaningful rewarding and challenging career as a Program Coordinator III with the Office of Special Investigations If so continue reading to learn more about this exciting opportunity with the North Carolina Department of Public Safety. This position is located in Raleigh NC.This position will serve as an OSI Investigator for the Office of Special Investigations with the North Carolina Department of Public Safety (NCDPS). The Office of Special Investigations (OSI) ensures that the integrity of the North Carolina Department of Public Safety (DPS) is maintained through an internal system in which independence fairness and justice are guaranteed by an impartial investigation and independent review of alleged violations of laws rules or policies made against any DPS employee volunteer or contractor that could significantly impact the ability of DPS to accomplish its mission. The Office of Special Investigations upholds the publics trust by conducting unbiased thorough investigations of alleged employee misconduct while seeking the truth safeguarding the rights of employees and citizens and ensuring that all persons involved are treated with respect. Further the mission of the Office of Special investigations is to maintain an ethical work environment which creates and sustains trust between DPS and the citizens of North Carolina.
Job duties for this position include:
- Conducting internal investigations at all levels within the Department of Public Safety which may include statewide travel and overnight stays and weekend.
- Investigating issues that are confidential complex sensitive and high profile that may include law enforcement agencies private residences and other public and/or private businesses.
- Gathering of initial documentations and facts related to investigations identifying and pursuing investigative leads in a timely manner.
- Identifying potential witnesses; scheduling interviews; establishing rapport with witnesses and subject employees; examining records; interviewing staff offenders and law enforcement officials; preparing internal investigation reports.
- Handling case evidence as required and consistent with policy and procedures and complete assigned investigations within established deadlines.
- Presenting effective testimony in hearings related to internal complaints and OSI Investigations.
The OSI Investigator must have a good understanding of the rules regulations and policies governing the various divisions and sections of the Department. The investigator will have a great deal of contact with the public and law enforcement community and assess the need of outside law enforcement involvement and make necessary contact and requests. This position may also conduct EEO investigations pertaining to prohibition of discrimination in employment on the basis of sex race color national origin age genetic information or persons with disabilities when EEO does not accept a case for investigation. The OSI investigator must accurately interpret communicate and explain relevant division policies and procedures; must be able to apply analysis and judgment in investigation allegations of unacceptable person conduct through careful consideration of the situation defining the problem objectively and offering investigative findings; must be able to keep detailed and organized records and accurately prepare and complete a comprehensive investigative report of their work and findings in accordance with OSI policy and procedure.
OSI Investigators are home-based. The employee must be able to provide and adhere to the following arrangements: (More information on these arrangements can be obtained at the time of interview.)
- Designated secure and private workspace: Maintain a safe and productive workspace at the approved remote location free from distractions and interruptions; Workspace must ensure the confidentiality and security of data and information accessed from the approved work location.
- Technology & Equipment: Possess a stable and reliable internet connection of sufficient bandwidth to access the agencys network and participate in virtual meetings and data transfers.
- Compliance:Adhere to all NC State policies including human resource policies information technology policies and data security policies.
- Availability:Be available and responsive to managers colleagues and customers during designated work hours and core business hours as defined in a remote work agreement.
- Leave and Overtime:Adhere to all leave policies and procedures for use and approval. All work requiring overtime must be pre-approved by the supervisor.
- Travel: Be available to attend meetings training investigations and other events at locations throughout the state as needed or directed.
Other skills needed:
- Excellent verbal and written communication skills.
- Ability to understand oral and written instructions.
- Ability to understand and interpret Department of Public Safety policies and procedures.
- Ability to work independently making effective sound decisions.
- Ability to investigate a variety of complex and sensitive internal complaints.
- Ability to gather evidence from a variety of sources and organize/analyze the evidence to draw conclusions from it.
- Ability to prepare comprehensive and detailed investigative reports pertaining to individual cases.
- Ability to effectively and thoroughly interview witnesses and gather evidence.
- Ability to present effective testimony in hearings related to internal complaints.
- Ability to maintain confidentiality.
- Ability to act ethically (in controversial and sometimes high-profile cases) and balance competing interests of stakeholders.
About theOffice of Special Investigations (OSI):
The mission of the Office of Special Investigations (OSI) is to ensure that the integrity of the North Carolina Department of Public Safety (DPS) is maintained through an internal system in which independence fairness and justice are guaranteed by an impartial investigation and independent review of alleged violations of laws rules or policies made against any DPS employee volunteer or contractor that could significantly impact the ability of DPS to accomplish its mission. The OSI will uphold the public trust by conducting unbiased thorough investigations of alleged employee misconduct while seeking the truth safeguarding the rights of employees and citizens and ensuring that all persons involved are treated with respect. Further the mission of the Office of Special Investigations is to maintain an ethical work environment which creates and sustains trust between the DPS and the citizens of North Carolina.
About the NC Dept. of Public Safety (DPS):
The Department of Public Safetys mission is to safeguard and preserve the lives and property of the people of North Carolina through preparation prevention and protection with integrity and honor. Our agency houses many public safety divisions including Emergency Management Juvenile Justice and Delinquency Prevention Alcohol Law EnforcementSamarcandTraining Academy and the North Carolina National Guard. Join us along with our more than 3000 employees and 12000 National Guard members in providing exceptional public safety services to the citizens of North Carolina.
Knowledge Skills and Abilities / Competencies
DPS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to theState Human Resources Actwith the most qualified individuals.
The Minimum Education and Experience (E&E)is REQUIRED toqualify for this position.All work history and education (includingaccuratedates of employment/attendance) must be documented on the application. Transcripts may be attached to supplement education and work experience may include internships volunteerism and full and part-time work. Supplemental Questions are also a required part of the application: answers must reference education or work experience listed on the application.A complete all-inclusive application maximizes an applicants potential to qualify for the position as well as receive the highest possible salary if selected for the position. Salary will be based on relevant qualifications internal equity and budgetary considerations for the advertised position.Click here for more information and application resources.
Resumes may be attached as a supplement to the application but arenota substitution for a complete application.
Management Preferences:These skills are notbut managers may choose to interview/select applicants whodemonstrateManagement Preferences.
Experience investigating administrative internal and/or criminal complaints.
Experience preparing written investigation reports.
Work experience in Criminal Justice Human Resources and/or Law Enforcement.
Working knowledge of the methods procedures and/or practices used in the investigation of administrative internal and/or criminal complaints.
Working knowledge of the laws that govern the investigation of administrative internal and/or criminal complaints.
Minimum Education and Experience Requirements
Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below then you may qualify through EITHERyearsof education OR years ofdirectly relatedexperience OR a combination of both. See details.
Bachelors degree from an appropriately accredited institutionandtwo (2) years of experience related to the area of assignment;
or
an equivalent combination of training and experience.Supplemental and Contact Information
The North Carolina Department of Public Safety (DPS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists ofcomplying withall federal laws state laws and Executive Orders. Consistent with the Americans with Disabilities Act (ADA) we are committed to full inclusion of qualified applicants and will review requests for reasonable accommodation to perform essential job functions during the hiring process or while on the job.
Public Service Loan Forgiveness Program
For applicants with student loans becoming a state employee may include eligibility forthe Public Service Loan Forgiveness Program.Visitto learn more.
Transcripts
Attaching transcripts is optional however we recommend applicants attach unofficial transcripts toassistin providing credit for education including in substituting education gained for experience. Additionally qualifying for some positions may require validating hours of coursework in a specific field of study and transcripts are crucial to awarding credit. Degrees and transcripts must be achieved from an appropriately accredited college or university.
Applicants who earned college credit hours but did not complete a degree program must attach an unofficial transcript to receive credit for education.
International degrees and transcripts must be evaluated for accreditation by a recognized evaluation serviceby the closing date of this posting. Failure to provide documentation may result in ineligibility. The National Association of Credential Evaluation Services (NACES) has several options to provide credential verification: seeking Veterans Preference must attach a DD-214 Form (Certificate of Release or Discharge from Active Dutythat includes Character of Discharge - Member 4 or Service 2 form)to the application.
Applicants seeking National Guard Preference:
Acurrent member of the NorthCarolinaNational Guard in good standingmust attach a NGB 23A (RPAS).
A formermember of the North CarolinaNational Guard who served for at least 6 years and weredischarged under honorable conditions must attach either a DD256 or NGB 22.
The NC Dept. of Public Safety must adhere to the US Dept. of Justice Final Rule on the National Standards to Prevent Detect and Respond to Prison Rape.PREA Hiring and Promotion Prohibitions.Selected applicants for positions which are subject to PREA will undergo a PREA-specific background check. Our agency supports second-chance employment for individuals who were previouslyincarceratedor justice involved and we invite all potential applicants to apply forpositions for which they may be qualified. Due to the nature of work performed in our agency prior convictions and/or charges may prohibit employment for positions which are subject to PREA or other position-specific background checks.
Due to the volume of applications received we are unable to provide informationregardingthe status of your application.Please log in to yourGovernment Jobsaccount and click Application Status.If you are selected for an interview you will be contacted bythe hiringmanager. If you are no longer under consideration you will receive an email notification.
For technical issues with your application please call the Applicant Support Help Line at . If there are any questions about this posting other than your application status please contact
#COS (Chief of Staff)
Required Experience:
IC
Employment Type
Full-Time
