Trainer - Ecommerce
Trainer - Ecommerce
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Nature Of the Account: Ecommerce
Start Date: 17-Oct
Type of Support: Voice
Work Arrangement: 100% Onsite (Cebu)
Shift Schedule Restdays: 24x7
Educational Requirement:
- Finished at least 2 years in college without back subject/s
Work Experience:
- Minimum 1 year exp as Trainer
- Preferred: Retail background but can be a trainer for any customer service accounts
- Good communication skills
- Will do a demo based on any customer service approach
Responsibilities:
- Training Needs Assessment: Identify skill gaps and training requirements through surveys interviews and performance analysis.
- Curriculum Development: Design and develop training programs including materials presentations and online resources tailored to different departments and skill levels.
- Training Delivery: Conduct training sessions workshops and seminars using various methods like lectures interactive activities and simulations.
- Evaluation and Improvement: Assess the effectiveness of training programs through assessments feedback and performance metrics and make necessary adjustments.
Employment Type
Full Time
