Job Title: Assistant Manager - Banking
Job Level: Full-Time
Job Type: Contract (Renewable)
Location: Kingston Jamaica (In-Person)
Core Functions:
- Provide supervisory and operational support to the Branch Manager and overall leadership to banking team members to ensure smooth day-to-day operations.
- Assist in the implementation and monitoring of banking strategies and financial goals in line with the organizations objectives.
- Ensure adherence to regulatory compliance internal controls and established policies and procedures.
- Oversee customer service delivery to maintain high standards of client satisfaction and service excellence.
- Support the preparation and review of periodic reports on branch performance loan portfolio and risk management.
- Provide training guidance and performance feedback to junior team members to promote development and effectiveness.
Education/Experience:
- Bachelors Degree in Banking & Finance Business Administration Accounting or a related field from a recognized tertiary institution.
- A minimum of three (3) to five (5) years of progressive experience in the banking or financial services sector with at least two (2) years in a supervisory or leadership role.
Specialized Skills Techniques/Learned Disciplines:
- Solid understanding of retail and commercial banking products services and operations.
- Strong knowledge of financial regulations compliance requirements and risk management practices.
- Ability to work independently exercise sound judgment and make data-driven decisions.
- Proficient in banking software systems Microsoft Excel and other relevant business applications.
- Strong leadership and team management skills with the ability to motivate and guide others.
- Excellent communication and interpersonal skills to engage effectively with clients regulators and internal stakeholders.
- High level of integrity confidentiality and professionalism.
- Detail-oriented with strong time management and organizational skills.
Special Conditions Associated with the Job:
- Normal office environment with occasional travel to meet clients or attend offsite meetings
- Required to meet multiple critical deadlines and manage competing priorities in a fast-paced environment.