English Customer Support in Athens
English Customer Support in Athens
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Job Description
Start Your Career in Customer Support!
Are you passionate about helping people and providing effective solutions Join our team as a Customer Support Specialist and be part of a supportive environment where every interaction makes a difference. This role is ideal for individuals who are detail-oriented proactive and committed to delivering excellent service.
About the Role:
As a Customer Support Specialist youll be the first point of contact for customers assisting them through digital channels. From handling product inquiries to order support and returns youll ensure each customer has a smooth and positive experience.
Key Responsibilities:
- Respond to customer questions via chat email and other digital platforms
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Provide assistance with product details order tracking modifications and returns
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Support customers with account-related needs and service inquiries
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Escalate complex or specialized cases following established procedures
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Maintain accurate records of customer interactions and outcomes
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Collaborate with internal teams to deliver efficient and consistent service
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Consistently meet performance quality and response time goals
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Stay informed about policies product updates and available tools to assist customers effectively
Requirements:
- Proficiency in English (C2 level)
- EU Citizenship or a Greek residency card
- Minimum 1 year of customer service experience
- Strong problem-solving multitasking and communication skills
- Ability to work efficiently under pressure and manage tasks remotely
Benefits:
- Competitive Salary: Based on your experience and skills
- Performance Bonuses: Rewards for outstanding service
- Comprehensive Insurance: Health and life coverage for your well-being
- Meal Allowance: Support for daily meals
Onsite Work: Engage and grow in a collaborative office environment
Ready to turn travel dreams into reality Apply today and kickstart your career in the exciting world of travel!
Employment Type
Full Time
