English Customer Support in Athens

Athens - Greece

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Start Your Career in Customer Support!

Are you passionate about helping people and providing effective solutions Join our team as a Customer Support Specialist and be part of a supportive environment where every interaction makes a difference. This role is ideal for individuals who are detail-oriented proactive and committed to delivering excellent service.

About the Role:

As a Customer Support Specialist youll be the first point of contact for customers assisting them through digital channels. From handling product inquiries to order support and returns youll ensure each customer has a smooth and positive experience.

Key Responsibilities:

Respond to customer questions via chat email and other digital platforms
Provide assistance with product details order tracking modifications and returns
Support customers with account-related needs and service inquiries
Escalate complex or specialized cases following established procedures
Maintain accurate records of customer interactions and outcomes
Collaborate with internal teams to deliver efficient and consistent service
Consistently meet performance quality and response time goals
Stay informed about policies product updates and available tools to assist customers effectively

Requirements:

Proficiency in English (C2 level)
EU Citizenship or a Greek residency card
Minimum 1 year of customer service experience
Strong problem-solving multitasking and communication skills
Ability to work efficiently under pressure and manage tasks remotely

Benefits:

Competitive Salary: Based on your experience and skills
Performance Bonuses: Rewards for outstanding service
Comprehensive Insurance: Health and life coverage for your well-being
Meal Allowance: Support for daily meals
Onsite Work: Engage and grow in a collaborative office environment

Ready to turn travel dreams into reality Apply today and kickstart your career in the exciting world of travel!

Start Your Career in Customer Support! Are you passionate about helping people and providing effective solutions Join our team as a Customer Support Specialist and be part of a supportive environment where every interaction makes a difference. This role is ideal for individuals who are detail-orient...