drjobs Service Centre Manager - Boucherville, QC (Gestionnaire, Centre de Service)

Service Centre Manager - Boucherville, QC (Gestionnaire, Centre de Service)

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1 Vacancy
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Job Location drjobs

Quebec - Canada

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

CHEP helps move more goods to more people in more places than any other organization on earth via our 347 million pallets crates and containers. We employ approximately 13000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model the worlds biggest brands trust us to help them transport their goods more efficiently safely and with less environmental impact.

What does that mean for you Youll join an international organization big enough to take you anywhere and small enough to get you there sooner. Youll help change how goods get to market and contribute to global sustainability. Youll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through ourHybrid Work Model.

Job Description

Were looking for a leader that is a safety-minded progressive thinker that has experience managing a team in a fast-paced high volume production environment with some automation. CHEP is upskilling our supply chain operations across the Canadian network and skills in lean manufacturing Six Sigma continuous improvement operational efficiency people development change management and of course safety. If youre a production leader that has a trail of success in those areas and passionate about empowering employees to perform at their very best then heres an opportunity for you in Boucherville QC!

Key Responsibilities May Include:

  • Lead and be accountable for the health and safety of all employees contractors and visitors ensuring strict adherence to corporate and legislative requirements.
  • Champion the continuous improvement of safety performance aligned with Brambles Zero Harm initiative while ensuring compliance with environmental regulations.
  • In collaboration with the maintenance team oversee equipment reliability across the site ensuring operational continuity and efficiency.
  • Ensure full compliance with all task-specific responsibilities outlined in CHEP procedures work instructions and safety protocols maintaining operational consistency.
  • Drive the implementation of best practices and continuous improvement processes to optimize plant performance in areas such as safety quality and cost control.
  • Maintain site security and ensure compliance with service center requirements including managing storage stock levels and movement of materials and equipment.
  • Manage lead and develop plant staff fostering accountability and ensuring that all team members meet or exceed performance expectations as outlined in job descriptions and agreements.
  • Ensure that customer expectations both internal and external are consistently met or exceeded through effective management of plant operations.

What You Will Do:

Major/Key Accountabilities

  • Directs site and regional efforts to achieve a safe work environment for all employees: Zero Harm

  • Manage short term / long term strategies for the Service Centres ensuring cost initiatives are delivered budgets are met and conditioning capacity growth is planned in line with customer demand

  • Ensure adherence to conditioning plans at Service Centres on weekly & monthly basis monitor Plant stocks and maximize utilisation of plant capacity to ensure customer demand is met

  • Manages the performance for all sites within the scope and executes all strategies to drive efficiency

  • Accountable for site budget and financial performance

  • Drive LEAN culture and oversees implementation of procedures and systems to improve quality service and efficiency within the network.

  • Ensure the completion of the Quality In Transit and Operations Excellence audit processes within the team and the regional 3PL Network.

  • Investigate and facilitate corrective action based on quality or service incidents within the regional network failures.

  • Leads and mentors front line leaders to create a strong succession plan

What You Will Bring:

Experience

  • 7-10 years of manufacturing warehouse or distribution experience with proven management capacity.

  • Experience in a manufacturing or supply chain management role

  • Practical experience in a FMCG environment an asset

  • Project Management experience is essential

Skills and Knowledge

  • Working knowledge of Canadian labour laws

  • Continuous Improvement experience (Lean Six Sigma Safety & Quality Programs)

What To Expect:

Additional Site Details

  • 3 shifts 24/7 operations

  • Unionized site of approximately 50 employees (experience with union agreements and negotiations is a must)

  • Full language fluency in English and French required

What We Offer:

Employee Package

  • Competitive Pay & Annual Bonus Structure

  • Benefits Day 1!

  • Paid Time Off plus Holiday Observances

  • RRSP w/ company match (up to 4%)

  • Medical benefits short-term disability and life insurance options available!

  • FREE company-provided PPE and safety equipment

  • Tuition reimbursement parental leave childcare assistance profit sharing and more!

Nous recherchons un leader ax sur la scurit dot dune pense progressive et ayant de lexprience dans la gestion dune quipe dans un environnement de production rapide haut volume avec un certain niveau dautomatisation. CHEP renforce les comptences de ses oprations de chane dapprovisionnement travers le rseau canadien et nous recherchons des comptences en fabrication Lean Six Sigma amlioration continue efficacit oprationnelle dveloppement des talents gestion du changement et bien sr scurit. Si vous tes un leader de production avec un parcours de succs dans ces domaines et passionn par lautonomisation des employs pour quils donnent le meilleur deux-mmes alors voici une opportunit pour vous Boucherville QC!

Ce que vous ferez:

Responsabilits principales:

  • Diriger les efforts du site et de la rgion pour atteindre un environnement de travail scuritaire pour tous les employs : Objectif Zro Accident

  • Grer les stratgies court et long terme pour les centres de service en veillant ce que les initiatives de rduction des cots soient mises en uvre que les budgets soient respects et que la croissance de la capacit de conditionnement soit planifie selon la demande client

  • Assurer le respect des plans de conditionnement dans les centres de service sur une base hebdomadaire et mensuelle surveiller les stocks de lusine et maximiser lutilisation de la capacit pour rpondre la demande

  • Grer la performance de tous les sites sous sa responsabilit et mettre en uvre les stratgies pour amliorer lefficacit

  • Responsable du budget du site et de la performance financire

  • Promouvoir la culture LEAN et superviser la mise en uvre des procdures et systmes pour amliorer la qualit le service et lefficacit dans le rseau

  • Assurer la ralisation des audits Qualit En Transit et Excellence Oprationnelle au sein de lquipe et du rseau rgional de 3PL

  • Enquter et faciliter les actions correctives suite des incidents de qualit ou de service dans le rseau rgional

  • Encadrer et accompagner les leaders de premire ligne pour tablir un solide plan de relve

Ce que vous apporterez:

Exprience:

  • 7 10 ans dexprience en fabrication entrept ou distribution avec une capacit avre en gestion

  • Exprience dans un rle de gestion de la fabrication ou de la chane dapprovisionnement

  • Exprience pratique dans un environnement de biens de consommation courante (FMCG) est un atout

  • Exprience en gestion de projet essentielle

Comptences et connaissances:

  • Connaissance des lois du travail canadiennes

  • Exprience en amlioration continue (Lean Six Sigma programmes de scurit et de qualit)

quoi vous attendre:

Dtails supplmentaires du site:

  • 3 quarts de travail oprations 24/7

  • Site syndiqu denviron 50 employs (exprience avec les conventions collectives et les ngociations requise)

  • Matrise complte de langlais et du franais requise

Ce que nous offrons:

Avantages pour les employs:

  • Salaire comptitif et structure de bonus annuel

  • Avantages ds le premier jour!

  • Congs pays et jours fris observs

  • REER avec contribution de lentreprise (jusqu 4 %)

  • Options de prestations mdicales invalidit de courte dure et assurance vie disponibles

  • quipement de protection individuelle (EPI) et matriel de scurit fournis gratuitement par lentreprise

  • Remboursement des frais de scolarit cong parental aide la garde denfants partage des profits et plus encore!

Remote Type

Not Remote

Skills to succeed in the role

Adaptability Adaptability Change Management Coaching Computer Literacy Cross-Functional Work Data Analysis Data-Driven Decision Making Data Literacy Delegation Digital Literacy Emotional Intelligence Feedback Inclusive Leadership Innovation Inspiring Others Learn From Mistakes Mathematic Literacy Mentoring Mentorship Motivating Teams Prioritization Scheduling Stakeholder Engagement Strategic Thinking 1 more

We are an Equal Opportunity Employer and we are committed to developing a diverse workforce in which everyone is treated fairly with respect and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer please contact us at


Required Experience:

Manager

Employment Type

Full-Time

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