Business Travel Agent with GDS experience
Business Travel Agent with GDS experience
Posted on :
26-08-2025
Employer Active
1 Vacancy
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Job Description
Location: Work remotely from anywhere in Portugal or choose a hybrid setup in Lisbon
Employment Type: Full-time
Remuneration: Base salary
Your Mission
- Deliver high-touch personalized travel support to business travelers across the globe
- Assist with both travel-related and technical issues from simple platform questions to urgent last-minute changes
- Stay on top of industry trends and platform features to provide world-class service
- Collaborate closely with global teams across departments to ensure seamless travel experiences
- Share customer feedback with product and engineering teams to enhance platform usability
- Consistently meet and exceed performance targets (KPIs)
What You Bring
- Professional Fluency in English German Italian or French
- Previous experience in customer service preferably in the travel or hospitality sector
- Proficiency in GDS platforms like Sabre Amadeus Galileo or Worldspan (mandatory)
- A passion for delivering high-quality service and hitting performance metrics
- Excellent written and verbal communication capable of crafting clear helpful responses
- A positive team-focused attitude with a love for feedback and collaboration
- Comfortable with tech tools like Gmail Zendesk Slack Salesforce and custom platforms
- Flexibility to work shifts between 07:0022:00 Monday to Sunday (rotating schedule)
What Youll Get
- Competitive salary based on experience and performance
- Option to work fully remotely across Portugal or hybrid in our Lisbon hub
- A vibrant diverse and people-first culture where your voice matters
- Ongoing training mentorship and tools for success
- Generous medical dental and vision benefits
- Paid parental and bereavement leave
- Subsidized commuter benefits and connectivity stipends
- Access to mental health support
- And more perks designed to support your wellbeing and career growth
Love helping others navigate the world of corporate travel Join our team and be the expert travelers trust to get them where they need to be smoothly and stress-free. Apply today!
Employment Type
Full Time
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