drjobs IT Product Manager

IT Product Manager

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1 Vacancy
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Job Location drjobs

Mumbai - India

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Product Manager
  1. Application Operations & Enhancements (Must Have)
  2. Ensure smooth day-to-day operations across multiple applications.
  3. Develop and deliver minor enhancements based on evolving business needs
  4. Product Ownership (Must Have)
  5. Take internal responsibility for specific IT products or product groups
  6. Drive continuous improvements and ensure strategic alignment
  7. ITIL Knowledge
  8. ITIL knowledge monitor SLA/KPI adherence and support continuous service improvement
  9. Vendor Management (Must Have)
  10. Manage and collaborate with external service providers. Ensure service quality and contract compliance
  11. Escalation & Incident Management
  12. Manage ticket escalations and general issue resolution. Lead alignment calls with stakeholders as needed
  13. Communication Skills (Must Have)
  14. Exhibit strong verbal and written communication abilities. Engage effectively with internal teams and external partners
  15. Process Documentation & Compliance
  16. Create and maintain process documentation. Support knowledge management and demonstrate awareness of compliance and vulnerability remediation practices

Employment Type

Full-time

Company Industry

About Company

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