Senior ServiceNow Business Analyst
Senior ServiceNow Business Analyst
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Salary Not Disclosed
1 Vacancy
Job Description
Senior ServiceNow Business Analyst
Personnel Qualifications
- At least five years of experience performing the functions associated with this labor category
- Experience with software development lifecycles (SDLCs) including DevOps Agile Lean Iterative or Waterfall.
- Strong technical foundation and knowledge of the ServiceNow platform
- Proficient analysis skill and capability to identify downstream implications
- Exceptional communication skills
- The ability to develop and forge strong relationships and build consensus among competing stakeholders
- Experience leading and facilitating business process review efforts including evaluating business processes anticipating requirements and uncovering areas for improvement.
- Excellent planning organizational and time management skills.
- Exceptional requirements elicitation and facilitation skills.
- Exceptional analytical and conceptual thinking skills.
- In-depth understanding of requirements traceability.
- Gather critical information from meetings with various stakeholders and producing useful reports.
- Document the results of business process reviews develop and communicate optimization strategies to team members and management.
- Effectively conduct meetings and presentations to share ideas and findings.
- Work closely with business clients technical staff and management.
- Ensure solutions meet business needs and requirements.
Capabilities
- Represents project stakeholders throughout planning development and release processes.
- Owns the relationship with project stakeholders to identify model and document business process and data requirements.
- Works with Platform Support Team to develop release estimates.
- Supports Platform Support Team in understanding business and test requirements.
- Translates technical complexities to project stakeholders ensuring understanding of design decisions.
Employment Type
Full-time
