Reception Team member

Join Our Front Desk Dream Team in Brighton!

Are you the kind of person who lights up a room Do you love making people smile and turning an ordinary day into a wow moment If your answer is a big enthusiastic YES! we want you on our team!

Were looking for a Reception Superstar whos fun friendly and brilliant with guests. Youll be the very first face people see when they walk through our doors the one who makes them feel like theyve just arrived somewhere special.

What youll be doing (with a smile of course!):

• Giving the warmest of welcomes to every guest every time

• Checking people in and out like a pro smooth fast and stress-free

• Handling questions requests and the occasional challenge with charm and confidence

• Answering calls emails and in-person inquiries with personality and professionalism

• Teaming up with other departments to make magic happen for our guests

• Keeping the reception area tidy welcoming and ready for its close-up

• Processing payments accurately (because youre as good with numbers as you are with people)

• Sharing insider tips on local attractions events and all the best Brighton has to offer

What were looking for:

• A people person whos naturally positive and loves to chat

• Someone who thrives on delivering amazing customer service every guest every time

• A team player who can keep calm and smiling even when things get busy

• An eye for detail and pride in doing things right

If youve got the energy personality and passion to make guests say Wow! weve got the perfect reception desk with your name on it.

Apply now we cant wait to meet you!

Qualifications :

What makes you our perfect fit:

• You live and breathe great customer service: friendly approachable and always ready to help

• Youre a natural communicator who can connect with anyone from anywhere at any time

• You can juggle tasks like a pro and keep calm when things get busy

• You notice the little things that make a big difference for guests

• Comfortable with computers (and if you know OPERA Cloud thats a bonus!)

• Previous reception hotel or customer service experience Fantastic but your personality matters most

• Quick thinker with the confidence to solve problems on the spot

• Happy to work a mix of shifts including weekends and holidays because hospitality never sleeps

• Education in hospitality is great but your passion and attitude are what really count

Additional Information :

Additional Information

• Pay: 12.60 per hour

• Fluency in English is essential and additional languages are always welcome

At ibis Brighton we take pride in delivering exceptional guest experiences powered by a passionate friendly team in a vibrant and inclusive atmosphere. Right in the heart of Brighton our hotel reflects the citys lively spirit we welcome both travellers and team members with open arms.

As part of the Accor family youll enjoy a world of benefits including:

• Two free weekend stays per year in Accor hotels across the UK

• Discounted stays at thousands of Accor hotels worldwide (hello travel perks!)

• Career progression opportunities and high-quality training programmes to help you grow

• Cycle-to-Work scheme to keep your commute healthy and eco-friendly

• Wellness and employee assistance programmes to keep you feeling your best

• A supportive inclusive environment where your individuality is celebrated

We are an inclusive company and our ambition is to attract recruit and promote diverse talent creating a workplace where everyone feels valued and empowered to thrive.

Remote Work :

No

Employment Type :

Part-time