HR Services Officer
HR Services Officer
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Job Description
About Toll Group
At Toll we do more than just logistics - we move the businesses that move the world. Our 16000 team members can help solve any logistics transport or supply chain challenge big or small. We have been supporting our customers for more than 130 years. Today we support more than 20000 customers worldwide with 500 sites in 27 markets and a forwarding network spanning 150 countries. We are proudly part of Japan Post
Global Logistics provides sophisticated supply chain solutions from end-to-end or part solutions warehousing and distribution to dedicated transport solutions across the globe and to some of the most remote corners of the world.
HR Services Officer Sydney Olympic Park
Are you passionate about delivering exceptional HR support and making a real impact across a dynamic organisation Join our HR Operations team at Toll Group where were focused on streamlining and enhancing HR services to empower our people and leaders.
The Opportunity
The intent of the HR Operations team is to optimise the HR offerings throughout the employee lifecycle by providing consistent and effective service to enable our Managers and Human Resources to succeed.
Working within the HR Operations team you will be first point of contact for HR-related queries and will be responsible for providing quality customer focused services to internal and external customers. This position uses IT system tools to record track and manage HR support relating to the day to day operation of the HR Operations and has a solid focus on advocating and enforcing compliance of the Human Resources Information System Workday.
As a HR Operations team member you will develop strong relationships with multiple functions across Toll including the Global HR Operations team Workday Administration Payroll IT Managers and Employees to ensure the professional and efficient operation of the overall HR function.
As the HR Services Officer you will:
Apply HR knowledge and skills to resolve customer queries in a prompt professional manner.
Escalate queries where appropriate to Workday Specialists Regional HR Operations teams Centres of Expertise or Strategic HR Business Partners.
Actively support and execute compliance in the HRIS i.e On-board new employees process change management assist with troubleshoot errors and navigation & coach managers and HR in HRIS use.
Maintain knowledge of HR policies and procedures.
Collaborate with the broader HR Operations teams (Global HR Operations Team HRIS Workday Administration and Payroll).
Ensure the day to day activities are provided in accordance with HRs KPIs and SLAs and provide feedback to improve function.
About You
To be successful in this role you will have:
2 years provided HR Operations / Shared Services support to employees.
Knowledge of Fair Work and the National Employee Standards.
HRIS experience advantageous.
Proficient in Microsoft Office applications Word Excel PowerPoint.
Good at diagnosing clients needs and finding a way to solve them.
Efficient in the implementation of administrative duties.
What moves you
At Toll you can help play a vital role in delivering what matters. From food fuel medicine and rescue services we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach our 16000 people bring a passion for progress. We collaborate in friendly caring teams supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you our customers and our world further.
Are you excited about this role but are concerned you dont meet all the requirements If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll we value a diverse inclusive and authentic workplace so if youre interested in this role but your past experience doesnt align perfectly then please talk to us you may be just the right candidate for this or other roles we have coming up.
At Toll everyone is welcome including those of all ages ethnicities genders and abilities.
To find out more about us visit
You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.Required Experience:
Unclear Seniority
Employment Type
Full-Time
