Account Manager, Promotional Medical Education
Account Manager, Promotional Medical Education
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$ 72000 - 85000
1 Vacancy
Job Description
Working at Real Chemistry and in the healthcare industry isnt just a job for us. We got into this field for different reasons but we all stay for the same reason to uncover insights make meaningful connections infuse creativity and improve the patient experience by transforming healthcare through AI and ideas.
Real Chemistry creates the world around modern therapies with over 2000 talented professionals and for the last 20 years has carved out its space at the intersection between healthcare marketing and communications data & AI and the people at the heart of it all. We work with the top 30 pharma and biotech companies and are built for uncommon collaborationwe believe we are best together bring together experts from a wide range of disciplines collaborate without barriers under a single unified mission: to transform what healthcare is to what it should be. This one-of-a-kind model allows us to work in a way that better reflects how people experience healthcareall with the intent to transform healthcare from what it is to what it should be. But we cant do it alone you in
Real Chemistry (RC) is looking for an Account Manager to join our growing team!
The Account Manager (AM) is the bridge between the clients and their project needs. This individual ensures the clients strategic objectives are met with each project serves as the trusted advisor to the clients and must have a strong awareness of the accounts strategic direction and knowledge of the clients products. The AM is in a position of leadership within the organization and must successfully partner with the Project Management Team to oversee large project teams and manage multiple projects within an account. The success of this position relies on the success of the team meeting clients expectations partnering with RC colleagues and individual performance
This is a hybrid role based in any of our US officesincluding New York City Boston Chicago Carmel or San Franciscoor remotely within the US depending on team and business needs.
What youll do:
Provide support in driving strategic partnerships with clients by having and applying knowledge of their products and services
Act as liaison between client and project teams
Ensure strategic objectives are met with each client project
Support organic growth opportunities for the account through a strong understanding of RC capabilities client needs and attention to buying signals
Actively participate in strategic brainstorming sessions and annual strategic planning
Partner successfully with Project Management Team to execute projects from the initiating and planning phases through the closing phase
Develop and manage project creative briefs and client scope statements
Supervise projects to ensure tactical and strategic goals are met
Follow all policies procedures industry standards compliance guidelines and ensure team members adherence
Execute client status meetings and prepare all meeting materials and follow-up items (agendas notes etc.)
Monitor the overall project scope from a client and account perspective and communicate scope changes when necessary
Provide final approval on all deliverables to ensure strategic objectives are met
Develop and communicate status reports with management and the client monitor project and team results against client expectations
Monitor and manage project-related risks and issues in partnership with the project manager; resolve and escalate risks and issues to the client when needed
Attend and contribute to department meetings and trainings
Any other duties as assigned; duties and responsibilities may be removed modified or added by leadership at any time as business or operations require
Model our RC values in interactions with colleagues clients vendors healthcare professionals and others as well as exercising appropriate levels of professionalism and professional judgment when representing our agency
Demonstrate work efficiencies by managing time meeting deadlines and achieving utilization expectations
Display appropriate teaming and collaboration skills including proactively communicating changes completing tasks as assigned and on agreed timeline to avoid overload of teammates adapting to changes provided by the team and seeking opportunities to help others
Commit to conducting business according to the highest ethical standards as demonstrated by a strong knowledge of industry legal compliance guidelines appropriate to the position organizational ethics and individual ethics and integrity
Demonstrate proactive learning by asking questions to seek answers appropriate to the role and level of experience/training seeking feedback and actioning for improvement
Apply the knowledge skills and abilities necessary to deliver exceptional work as exhibited by strong accuracy problem solving quality management and client centered behaviors
This position may require moderate overnight/weekend travel (up to 30%); the AM provides on-site leadership of program management at events such as speaker training meetings advisory boards and dinner programs for healthcare professionals
This position requires occasional nonstandard work hours (up to 30%) in accordance with project needs deadlines deliverables and urgent requests
This position is a perfect fit for you if:
Our Company values Best Together Impact-Obsessed Excellence Expected Evolve Always and Accountability with an I really speak to you.
You are adaptable resilient and OK with adjusting your scope responsibilities and focus as we grow. When things change so do we. Were always evolving.
You are proactive driven and resourceful with strong prioritization skills and a desire to dive into the data.
You are a highly organized self-starter able to work independently and under tight deadlines.
What you should have:
BA/BS or equivalent work experience required
3-4 years of client/customer management experience required
Strong working knowledge of Microsoft Office
Healthcare/biotech/pharma experience preferred
Agency experience preferred
Pay Range: $72000.00 - 85000.00
This is the pay range the Company believes it will pay for this position at the time of this with applicable law compensation will be determined based on job-related non-discriminatory factors including but not limited to work experience skills certifications and geographical location. The Company reserves the right to modify this pay range at any time.
Real Chemistry is proud to be Great Place to Workcertified; check out what our people shared about our culture and workplace on our Great Places to Work Profilehere.
Real Chemistry offers a comprehensive benefit program and perks including options for medical dental and vision plans a generous 401k match and flexible PTO. Other perks include student loan debt contributions mental wellness coaching and support and access to more than 13000 online classes with LinkedIn Learning. Additional benefits for those just starting or continuing with their family building journey include access to enhanced fertility support Bright Horizons family support programs as well as expanded paid leave for new parents including personalized coaching support through Your 4th Trimester . Learn more about our great benefits and perks at:
Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive andequitablework environment where our employees feel empowered toleverageall they bring from their personal lived experience and professionalexpertise to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race color religion sex (including pregnancy) sexual orientation gender identity/expression ethnic or national origin age physical or mental disability genetic information marital information or any other characteristic protected by federal state or local employment discrimination laws where Real Chemistryoperates. Should yourequireaccommodationsthroughout the interview process please let your recruiter know.
*Notice: Real Chemistry and its affiliates names are being misused by scammers through messaging services fake websites and apps. Do not share personal or financial information or make payments to any unverified sources claiming to be connected to Real Chemistry. We are working to stop these unauthorized activities and protect our community. Read more here.
Required Experience:
Manager
Employment Type
Full-Time
