Assistant Facility Manager

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This position is responsible for overall FM service for BKK General Office P&G in keeping with P&Gs cultural and company requirements by behaving as a JLL professional Assistant facility manager. The responsibility includes below

• Site Operations Management
• People Management
• Client Management
• Contracts and Finance Management
• Health and Safety Management

Being support to FM leading on-site operations

• Oversee the day-to-day facilities management activities for Bangkok
• Understand the services required at site properly allocate day-to-day tasks to site FM team directly manage services. Required day-to-day facilities management activities are as below but not limited to:

• Security
• Reception service
• Mail center management
• Finance related management
• EX (Employee Experience) program
• Helpdesk
• Occupancy planning
• Meeting Service
• Key equipment maintenance
• Emergency response
• Housekeeping services
• Handyman services
• Fixed Asset management
• Project management
• Other office services

• Implement building procedures and performance measures and ensure that they are maintained at all time
• Boost on-site operations by promoting best practices and creating better processes
• Promote Initiative/Idea sharing and create opportunities for wider collaboration in the account and company
• Define the teams delivery objectives with reference to the Master Agreement & requirements of the client and site.
• Ensure that CLUSTER Lead / Regional subject matter experts are informed immediately of any critical performance incidents on site and support them in performing the follow-up actions and communications.
• Ensure critical & key performance measurements & achieve targets such as employee satisfaction survey reporting requirements defined in MSA implementation of best practice/agreed cost savings initiatives site budgets/forecast accuracy HS&E Audits

Promoting teamwork across the board

• Support our teams growth and development through effective training and coaching sessions leveraging company/external programs.
• Promote a culture that upholds the I am JLL core behaviors and fosters teamwork cooperation and performance excellence.
• Ensure that the team is constantly motivated and that trust and work ethics prevail among members.
• Provide regular feedback on the overall performance of the delivery team both to Jones Lang LaSalle Account Management & the client representatives.
• Work towards individual as well as team targets monitor and manages individual performance.

Winning clients trust

• Establish/Strengthen credible relationships with P&G WPS/key clients in Business Unit (BU).
• Interact on a regular basis with P&G WPS/key clients in BU to sustain healthy relationships.
• Be the go-to person for any facilities-related concerns for P&G WPS/key clients in BU.
• Be proactive and engaging and make sure that the clients expectations are met each and every time.

Keeping an eye on budget and contracts

• Ensure that all contracts defined in global MSA/site SOPs are implemented with excellence at site and performance managed working closely with regional team.
• Take care of the sites financial operations coordinating with vendors and suppliers make sure that they deliver quality work practices according to the contract and at the right cost.
• Work with regional sourcing team to implement regional/global sourcing strategies.
• Identify potential outside of contract service if any work with regional team and clients for necessary process migration in an appropriate manner.
• Support non-FM activities handled by JLL other departments at site to ensure they can provide their agreed service.
• Ensure that all sites meet all financial targets and control requirements provide standard regular reporting as required.

Ensure H&SE workplace for clients and our staffs

• Ensure that all sites activities meet all legal and client required Health &Safety regulations.
• Ensure that all JLL and contracted staffs are working in compliance with H&S regulations.
• Support clients HS&E program for office by working with clients HS&E program owners closely.

Ensure completion of all required audits and achieve targets at Bangkok GO inform clients as needed in an appropriate manner.

Location:

If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!

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