Onsite IT Engineer - Trade Floor Support

The Career Works

Not Interested
Bookmark
Report This Job

profile Job Location:

Hong Kong - Hong Kong

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Our client a leadingtechnology services company is looking hireEngineer.

As an Engineer in the IT Managed Services you are responsible for maintaining and improving the technology environment at client sites keeping the client informed of the state of their environments and for keeping your Team Manager accurately updated as to your status.

Responsibilities

  • Provide 1st and 2nd level support to users in a friendly and helpful manner.
  • Follow procedures and instructions from your manager.
  • Keep your Manager and Helpdesk aware of the status of your current and outstanding tasks escalating when tasks take longer than expected.
  • Promptly update job status in ticketing and activity tracking systems.
  • Remain contactable via phone during out of office hours.
  • Perform upgrade / maintenance / support jobs during non-office hours.
  • Conduct daily morning checks on meeting room facilities.
  • Manage meeting room facilities readiness and troubleshoot when problems arise.
  • Handle equipment deliveries and rack mount IT equipment occasionally.

Requirements

  • Fluency in written and spoken English is mandatory
  • Fluency in spoken Mandarin
  • Knowledge in Microsoft desktop / Office 365 / Azure platforms
  • Troubleshooting Skills
  • Industry certifications would be an advantage (MCITP/MCSE)
  • 3 years in a technology support role for Engineer
  • Trade floor or financial services IT experience would be an advantage but not critical
  • Diploma or above in fields of Information Technology Software Engineering or equivalent.
Our client a leadingtechnology services company is looking hireEngineer.As an Engineer in the IT Managed Services you are responsible for maintaining and improving the technology environment at client sites keeping the client informed of the state of their environments and for keeping your Team Mana...
View more view more

Key Skills

  • Engineering Support
  • Law Enforcement
  • ABB
  • Information Security
  • Adobe Dreamweaver
  • Data Analysis

About Company

Company Logo

ACHIEVING MORE TOGETHER ARE YOU A CANDIDATE ? Please submit your CV below if you’re motivated to find an outstanding, well-paying home for your talents. SUBMIT CV LOOKING FOR TALENT ? Are you a company looking for talent? You’ve come to the right place. We service reputable compani ... View more

View Profile View Profile