Customer Support Specialist (Customer Support Management)
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Job Location:
Monthly Salary:
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
Company:
Boeing Distribution Hong Kong LimitedEssential Duties and Responsibilities:
Provides the first line of sales and customer service contact for the customers of the company
Responsible for supporting the sale of distributed parts and services to all customers in all market segments
Deals daily with customers via phone fax e-mail electronics data interface and in person
Advises sales management or sales co-worker of opportunities with customer in regards to sales discount and pricing
Ability to make on the spot decisions in regard to sales price on all products where appropriate as directed even when price changes are subjected to approvals
Prepares and delivers customer quotations process orders and closes sales
Basic Qualification:
Proven ability to work effectively with functional and technical teams and provide outstanding customer service
Possess good oral and written skills and ability to influence customers
Ability to solve practical problems and deal with a variety of changing situations under stress.
Possess strong organizational and interpersonal skills
Ability to conduct and direct research into sales and products.
Highly self-motivated self-directed and attentive to detail.
Extensive experience working in a team-oriented collaborative environment
Preferred Qualification:
Minimum diploma or high school degree or equivalent
Minimum 2-4 years experience in customer service and sales of aircraft parts and related products
Relevant on the job training will be provided
Experience of supervising a team of sub-ordinates is a plus
Experience in SAP Outlook Excel Powerpoint Business Objects are a plus
Additional Information:
- Successful applicants will be classified as International Locally Hired Employees (ILHE) this is not an expat assignment.
- Benefits and pay are determined at the local level and are not on Boeing US-based payroll.
Language Requirements:
Not ApplicableEducation:
Not ApplicableRelocation:
Relocation assistance is not a negotiable benefit for this position.Security Clearance:
This position does not require a Security Clearance.Visa Sponsorship:
Employer will not sponsor applicants for employment visa status.Contingent Upon Award Program
This position is not contingent upon program awardShift:
Not a Shift Worker (Hong Kong)Required Experience:
IC
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
About Company
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