Production Support Specialist (L2) DevOps tools - CI/CD - Unix
Production Support Specialist (L2) DevOps tools - CI/CD - Unix
Posted on :
25-08-2025
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1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
25-08-2025
Job Description
Job Description
Production Support Specialist (L2) DevOps tools - CI/CD - Unix
RESPONSIBILITIES
. Systems & Application support and escalations for SDLC and Distributed Scheduling products.
. Work actively with technology teams to analyze and resolve issues related to Code Compile Builds and Artifact Pipelines software distribution Secure File Transfer Schedulers.
. Identify defects discrepancies and trends by ways of troubleshooting.
. Infrastructure support of products and systems to enable automation and help improve and achieving efficiency.
. Understand the regional dependencies and drive the regional technical requirements.
. Provide application lifecycle support for critical GS Internet facing applications with continuous focus on improvement and performance measurement.
. Meet regulatory obligations . Internal & External Audits privilege management (re)certification.
. Incident management and reporting of production outages root cause analysis & follow-ups.
. Build and maintain relationships with various GS technology and business organizations.
. Contribute to the technical understanding and promotion of new and existing standards solutions and tools.
. Local change management and incident management representation for critical infrastructure products
. Interface directly to the local client base executing their requirements within a global framework.
SKILL/EXPERIENCE
. 3 to 5 years of work experience on SDLC/Devops LINUX system platforms.
. Good Linux Scripting/Development skills - JAVA Python (any).
. Good knowledge in technologies like Autosys/Job scheduling systems like CRON NIS Apache Tomcat any RDBMS like DB/ MS-SQL/Oracle/Sybase Public/Private Cloud.
. Good Knowledge of SDLC CVS SVN GIT Maven GITLAB Docker and Jenkins.
. Knowledge of Devops dependencies - code review builds repositories packages distribution.
. Knowledge of config management - chef puppet ansible and related languages . groovy go json yml ini.
. Strong analytical and troubleshooting capabilities.
. ITIL and ITSM experience a plus.
. Excellent soft skills & Communication (Verbal and Written) .
. Must be willing to work in rotational shifts.
. Ability to Multi task in high paced environment.
. Problem Solver and To-Do attitude ability to face technical challenges and drive solution.
. Global clients facing Support team experience a plus.
. Able to work within a Global team prior experience a plus .
. Having worked in environment supporting 10000 servers a plus.
. Prior experience with Financial Institution a plus.
. Multiple Application Support Experience a plus.
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills expertise and ideas from our innovation ecosystem.
EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy childbirth or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy childbirth or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Production Support Specialist (L2) DevOps tools - CI/CD - Unix
RESPONSIBILITIES
. Systems & Application support and escalations for SDLC and Distributed Scheduling products.
. Work actively with technology teams to analyze and resolve issues related to Code Compile Builds and Artifact Pipelines software distribution Secure File Transfer Schedulers.
. Identify defects discrepancies and trends by ways of troubleshooting.
. Infrastructure support of products and systems to enable automation and help improve and achieving efficiency.
. Understand the regional dependencies and drive the regional technical requirements.
. Provide application lifecycle support for critical GS Internet facing applications with continuous focus on improvement and performance measurement.
. Meet regulatory obligations . Internal & External Audits privilege management (re)certification.
. Incident management and reporting of production outages root cause analysis & follow-ups.
. Build and maintain relationships with various GS technology and business organizations.
. Contribute to the technical understanding and promotion of new and existing standards solutions and tools.
. Local change management and incident management representation for critical infrastructure products
. Interface directly to the local client base executing their requirements within a global framework.
SKILL/EXPERIENCE
. 3 to 5 years of work experience on SDLC/Devops LINUX system platforms.
. Good Linux Scripting/Development skills - JAVA Python (any).
. Good knowledge in technologies like Autosys/Job scheduling systems like CRON NIS Apache Tomcat any RDBMS like DB/ MS-SQL/Oracle/Sybase Public/Private Cloud.
. Good Knowledge of SDLC CVS SVN GIT Maven GITLAB Docker and Jenkins.
. Knowledge of Devops dependencies - code review builds repositories packages distribution.
. Knowledge of config management - chef puppet ansible and related languages . groovy go json yml ini.
. Strong analytical and troubleshooting capabilities.
. ITIL and ITSM experience a plus.
. Excellent soft skills & Communication (Verbal and Written) .
. Must be willing to work in rotational shifts.
. Ability to Multi task in high paced environment.
. Problem Solver and To-Do attitude ability to face technical challenges and drive solution.
. Global clients facing Support team experience a plus.
. Able to work within a Global team prior experience a plus .
. Having worked in environment supporting 10000 servers a plus.
. Prior experience with Financial Institution a plus.
. Multiple Application Support Experience a plus.
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills expertise and ideas from our innovation ecosystem.
EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy childbirth or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy childbirth or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Required Experience:
Unclear Seniority
Employment Type
Full Time
Key Skills
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