Collector
Collector
Posted on :
24-08-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Collector
What you will do
- Leads the collection process for assigned customers.
- Contacts customers by phone email and mail to recover a debt.
- Keeps detailed notes and records of all communications and actions.
- Answers questions customers have about billing statements.
- Negotiates partial repayments and payment plans when possible.
- Keeps track of payment due dates and sends reminders.
- Updates the account status when the debt has been paid.
- Investigates billing errors and disputes and follows up with customers.
- Sends necessary paperwork to customers and credit bureaus promptly.
- Maintains confidentiality and the utmost discretion.
- Collaborates with legal team / lawyers if legal action is required.
What we look for
- Had previously work in call center or finance shared service.
- Fluent in English will be a plus.
- Strong understanding of billing and collection processes.
- Outstanding communication and interpersonal skills.
- Highly skilled in negotiation.
- In-depth knowledge of laws and policies related to debt collection.
- Good administrative skills and SAP knowledge is a plus.
Employment Type
Full-Time
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
