Collector, OTC

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility continuously setting new standards for efficiency sustainability and excellence.

At Maersk we believe in the power of diversity collaboration and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve. With over 100000 employees across 130 countries we work together to shape the future of global trade and logistics.

Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together lets sail towards a brighter more sustainable future with Maersk.

Key responsibilities:

Work with Collector on the analysis of the outstanding items for selected customers

Review the list of approved waivers for Red Sea Surcharges and cross check the list with the outstanding items.

Provide assistance to Collectors in delivering customer Statement of Accounts and/or other required reports

Log customer disputes

Get Paid update on account status and promise to pay

Primary internal stakeholders:

Team Leader / Team Manager / AR Manager / Collection Manager

Collectors and other OTC related functions

Primary external stakeholders:

Cross functional teams

Qualifications:

1. College graduate with bachelors degree in accounting finance or related field

2. With at least 1-year AR/collections background is preferred

3. Strong knowledge in MS Office especially in MS Excel

4. Knowledge in SAP is preferred

5. Excellent oral and written communication skills in English or vernacular research problem-solving and time management skills

6. Strong analytical skills: account reconciliation experience is preferred

7. Ability to build relationships with customers and internal departments

8. Keen attention to detail

9. High level of accuracy efficiency and accountability

Maersk is committed to a diverse and inclusive workplace and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race colour gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law.
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