Head of Workplace Services

Prudentials purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured for our people customers and partners. We provide a platform for our people to do their best work and make an impact to the business and we support our peoples career ambitions. We pledge to make Prudential a place where you can Connect Grow and Succeed.

The portfolio consists of managing all the Prudentials Workplace (Offices) in Singapore.

The role can be summarised across the following key areas:

• Organisational Planning & reporting
• Facilities Management
• Transactional (Lease) Management: negotiation and execution
• Project Initiation & Discovery: Transition to Delivery
• Drive Work Place Efficiency & Space management (Transformation)

Transactional (Lease) Management

• Lease: Support the lease activity from project initiation through the final execution of the lease documents in accordance with established service contracts and Prudential policies;
• Co-ordinate to ensure accurate lease documentation

Project Initiation & Discovery

• Coordinating space sharing among the various internal / external users improved workplace design and utilization
• Post discovery - transition project initiation work-items to the programme delivery lead for delivery.
• Support and assess potential real estate strategies and opportunities that add value to Prudential. Compare real estate alternatives from a qualitative financial timing and risk perspective;
• Proactively engage in real estate activities and identify strategic opportunities for Prudential business units while optimizing efficient space utilization practices and standards
• Proactively monitoring vacant space in the portfolio and in the market

Work Place Efficiency / Space management

• In partnership with PCA on the work place efficiency / space optimisation across the Asia Pacific of Prudential.
• Promote corporate design guide to outline workplace and design parameters in addition to targets for efficiency and agility
• Establish a methodology and approach to measurement the success and value from these initiatives and help communicate this value to senior leaders both realised and opportunity options.

User/ Stakeholder Management

• Primary point of contact for users needs with regards to service delivery of projects and daily operations.
• Develop and maintain a detailed understanding of the Users business and key factors influencing their requirement for facilities management services.
• Build develop and maintain effective user / stakeholder relationships across multiple levels of the organization
• Establish & manage clear lines of engagement from business stakeholders

Qualifications/Requirements

• Bachelors Degree or equivalent in Engineering Real Estate or related field.
• Minimum 15 years experience in the real estate industry with at least the last 5 years holding a senior position in a large organisation
• Astute negotiator in handling leases and all renovation / maintenance contracts
• Good team player with excellent inter-personal skill in dealing with people at all levels.
• Substantial direct experience in Corporate Real Estate activities including due diligence market and property evaluations acquisitions dispositions leasing transactional negotiations and strategic planning assignments
• In-depth experience abstracting and interpreting lease language and negotiating agreements

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex race age ethnic origin educational social and cultural background marital status pregnancy and maternity religion or belief disability or part-time / fixed-term work or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.