Associate Technology Analyst, Workforce Technology Solutions
Associate Technology Analyst, Workforce Technology Solutions
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Job Description
The Red Hat Workforce Technology Solutions team is looking for an Associate Technology Analyst focused on HR Information Systems (HRIS) to join us in this role you will be responsible for the support of HRIS associated with the collection retrieval accessibility and usage of associate information for the HR teams planning and activities. Youll maintain internal database files and tables and partner with the HR Data and Analytics team to analyze custom reports to meet the requirements of HR management and associates. As an HR System Administrator youll collaborate globally with HR Finance and IT teams and youll serve as the point of contact for HR systems and application support.
What will you do:
Monitor systems and data resolving Level 1 and 2 HR system issues and escalating issues to business owners product owners or vendors as needed
Manage user access including security and permissions for various systems
Assist with testing of new systems and applications system updates and data conversion
Partner cross-functionally with internal business owners to identify opportunities for increased usage and enhancements of current processes and systems
Develop and maintain up-to-date HRIS functional documentation standard operating procedures (SOPs) and system documentation
Design prepare analyze and audit HR dashboards data and metrics crucial to the administration of HR
Build user procedures guidelines documentation and training on HRIS systems
Administer audit processes to ensure data integrity system accuracy and compliance
Perform ticket triage and respond to system-related inquiries serving as the main point of contact for the resolution of any issues related to HR systems and applications
Maintain and protect associate data by keeping HR information confidential
What will you bring:
Bachelors degree in business administration HR or a related field or equivalent experience
1 years of experience with HR management systems including writing reports data entry and administration
1 year(s) of experience working in system administration or equivalent experience
Advanced experience with spreadsheet analysis and data analysis
Exceptional focus on detail and ability to maintain confidentiality
Excellent interpersonal problem-solving and customer service skills
Ability to collaborate in a fast-paced changing environment
Solid organizational and planning skills
Ability to handle multiple priorities and projects
Highly proficient with office software and applications like spreadsheets presentations ticketing systems etc.
Experience with Workday ServiceNow preferred
#LI-NG1
About Red Hat
Red Hat is the worlds leading provider of enterprise open source software solutions using a community-powered approach to deliver high-performing Linux cloud container and Kubernetes technologies. Spread across 40 countries our associates work flexibly across work environments from in-office to office-flex to fully remote depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas no matter their title or tenure. Were a leader in open source because of our open and inclusive environment. We hire creative passionate people ready to contribute their ideas help solve complex problems and make an impact.
Inclusion at Red Hat
Red Hats culture is built on the open source principles of transparency collaboration and inclusion where the best ideas can come from anywhere and anyone. When this is realized it empowers people from different backgrounds perspectives and experiences to come together to share ideas challenge the status quo and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access and that all voices are not only heard but also celebrated. We hope you will join our celebration and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race color religion sex sexual orientation gender identity national origin ancestry citizenship age veteran status genetic information physical or mental disability medical condition marital status or any other basis prohibited by law.
Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for and will not pay any fees commissions or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.
Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application email . General inquiries such as those regarding the status of a job application will not receive a reply.
Required Experience:
IC
Employment Type
Full-Time
