Technology Support Specialist --Temporary Solutions
Technology Support Specialist --Temporary Solutions
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USD 30 - 30
1 Vacancy
Job Description
Description of Work
This is a temporary position and there are no leave or retirement benefits offered with this position. Temporary employees who work an annual average of 30 or more hours per week may be eligible for health insurance coverage under the High Deductible Health Plan (HDHP). For more information on Health Benefits offered visit.
Visitfor employment information.
Note: Permanent and time-limited NC State Government employees must separate from their permanent or time-limited position in order to work in a temporary position. All temporaries are limited to one NC State Government temporary assignment at a time.
Individuals hired into a temporary State job must be fully qualified for the job. OSHR supports the Governors Job Ready initiative and seeks to expand a temporarys skill set to enhance their qualifications for State government and private sector jobs. Exposure to an agencys culture process procedures and potential learning opportunities can provide valuable experience to those who may seek permanent employment with the state.
This temporary position is located in Raleigh - Wake County.
Key Duties and Responsibilities:
Job Order Hourly Rate of Pay: $30.00 (Based on education and/or years of relevant work experience reflected on the application).
This temporary position will be assigned to the State Treasurer. This position is located at 3200 Atlantic Ave Raleigh NC 27604.- Serve as a member of the technology team with shared work responsibilities involving the software functions of the division.
- Create and optimize interactive Adobe Acrobat Pro Forms using different types of data based on business requirements.
- Gather information on a users situation refer to manuals or documentation to troubleshoot and resolve the issue and discuss complex technical situations with technical professionals.
- Provide user training and promote adoption of current and new tools and technologies including AI. (Ex: Walk user step by step through common Microsoft Office features and functions discover how Microsoft Teams apps could be used in daily work efforts).
- Other duties as assigned.
Knowledge Skills and Abilities / Competencies
NOTE: Qualified applicants must meet and CLEARLY reflect on their application training and experience and all knowledge skills abilities and any experience or competencies specified in the posting and/or supplemental question(s) to be considered. NOTE: See Resume is not acceptable to show work history.
- Demonstrated proficiency in Microsoft products specifically Outlook Excel Teams and Forms with advanced proficiency in SharePoint and utilizing the built-in apps within Teams.
- Capable of resolving routine problems based on existing documentation training and resources in a timely manner.
- Ability to communicate effectively and patiently with users who may not be able to clarify problem situations.
- Experience developing Adobe Acrobat fillable forms using various data sources.
Minimum Education and Experience Requirements
Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below then you may qualify through EITHER years of education OR years of directly related experience OR a combination of both. See for details.
Bachelors degree in computer science or an IT related field from an appropriately accredited institution and two years of experience in the information technology field related to the positions role; or
Associate degree in computer science or an IT related field from an appropriately accredited institution and three years of experience in the information technology field related to the positions role; or
High School or General Educational Development (GED) diploma and five years of experience in the information technology field related to the positions role; or an equivalent combination of education and experience.Supplemental and Contact Information
For technical issues with your application please call the Applicant Support Help Line at .
To check the status of your application please log in to your account and click Application Status. If you are selected for an interview you will be contacted by the hiring agency directly. If there are any questions about this posting please contactand/or.
Temporary Solutions
Office of State Human Resources
1110 Navaho Drive Suite 200
Raleigh NC 27609
Required Experience:
Unclear Seniority
Employment Type
Full-Time
