Account Director

Working at Real Chemistry and in the healthcare industry isnt just a job for us. We got into this field for different reasons but we all stay for the same reason to uncover insights make meaningful connections infuse creativity and improve the patient experience by transforming healthcare through AI and ideas.

Real Chemistry creates the world around modern therapies with over 2000 talented professionals and for the last 20 years has carved out its space at the intersection between healthcare marketing and communications data & AI and the people at the heart of it all. We work with the top 30 pharma and biotech companies and are built for uncommon collaborationwe believe we are best together bring together experts from a wide range of disciplines collaborate without barriers under a single unified mission: to transform what healthcare is to what it should be. This one-of-a-kind model allows us to work in a way that better reflects how people experience healthcareall with the intent to transform healthcare from what it is to what it should be. But we cant do it alone you in

Job Summary:

Real Chemistry is looking for an Account Director to join our growing team!

The Account Director is responsible for client relationships and serves as a trusted partner to clients. The ideal candidate for this role has a stellar client services reputation and is passionate about health care and digital addition to leading client engagements they will manage and galvanize cross-functional team members to think smarter work effectively drive innovative and integrated solutions and deliver groundbreaking results and client satisfaction.

This is a hybrid role based in any of our US officesincluding New York City Boston Chicago Carmel or San Franciscoor remotely within the US depending on team and business needs.

What youll do:

• Develop and maintain productive client relationships to ensure that recommendations and results surpass client expectations.
• Initiate ongoing communication with clients to manage expectations; ensure staffing resources and performance expectations are met; provide strategic counsel.
• Contribute to overall client financial management; establish and meet internal client revenue targets.
• Provide proactive counsel on research findings the external marketplace competitive pressures and brand influences to sell agency expertise gain consensus on creative ideas and develop central initiatives.
• Lead multiple client engagements of varying sizes in a fast-paced environment.
• Collaborate to drive strategic solutions that respond to business and communications challenges.
• Identify new opportunities to help Real Chemistrys business and brand.
• Build thoughtful clear concise decks that outline business objectives.
• Thoroughly understand our capabilities and demonstrate a passion for healthcare digital and communications to help spot opportunities for the client to achieve greater success reach a broader audience and use all the tools at their disposal.
• Encourage and lead internal teams to ensure technical and operational excellence in all executions.
• Manage execution and project challenges utilizing technical and influence skills to problem solve and keep projects timely and on-budget
• Partner throughout the business to streamline elevate and innovate our tactical processes.
• Partner with shared service leads to identify develop and grow integrated business (social media/digital content) through trend-spotting strategic recommendations and introducing clients to the full scope of Real Chemistrys capabilities.
• Develop understanding of the pitch process.
• Lead account and cross-functional teams to encourage excellence and integrity in all matters.
• Operate as a talent ambassador for Real Chemistry by participating in recruiting events.
• Empower teams through engaging and active management and career development practices.
• Set clear performance objectives and utilize all management tools to communicate alignment and performance measures.

This position is a perfect fit for you if:

• Our Company values Best Together Impact-Obsessed Excellence Expected Evolve AlwaysandAccountability with an I really speak to you.
• You are adaptable resilient and OK with adjusting your scope responsibilities and focus as we grow. When things change so do we. Were always evolving.
• You are proactive driven and resourceful with strong prioritization skills and a desire to dive into the data.
• You are highly organized self-starter able to work independently and under tight deadlines.

What you should have:

• Bachelors degree in communications marketing or a related field or equivalent experience is required.
• 8 years in a professional environment within the public relations communications and / or advertising industries.
• Proficiency in the constantly evolving digital landscape and the impact to clients business.
• Exceptional project management skills; demonstrated ability to meet timelines prioritize and manage detailed budgets.
• Outstanding business & data communication skills. Can explain complex technical terms clinical trials and studies pertaining to the brand. Able to communicate critical information to management and the client.
• Proven ability to lead account teams and become a trusted client partner.
• Experience identifying organic new business; some exposure to new business pitch work.
• Some management experience of junior staff required interns associates.
• High energy able to effectively operate in fast-paced growing and evolving environment
• The position may require some domestic travel for client meetings and conferences (10 percent).

Pay Range: $98000 - $118000
This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law compensation will be determined based on job-related non-discriminatory factors including but not limited to work experience skills certifications and geographical location. The Company reserves the right to modify this pay range at any time.

Real Chemistry is proud to be Great Place to Workcertified; check out what our people shared about our culture and workplace on our Great Places to Work Profilehere.

*Notice: Real Chemistry and its affiliates names are being misused by scammers through messaging services fake websites and apps. Do not share personal or financial information or make payments to any unverified sources claiming to be connected to Real Chemistry. We are working to stop these unauthorized activities and protect our community. Read more here.