IT Project Manager (OSS/BSS) (1-year contract) (Ref: KH1018)
IT Project Manager (OSS/BSS) (1-year contract) (Ref: KH1018)
Posted on :
24-08-2025
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1 Vacancy
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Job Description
Our client is a leader in telecommunications infrastructure. It is seeking to employ an experienced professional to join them as
IT Project Manager (OSS / BSS) (1-year contract) (Ref: KHXXX)
Our esteemed client will be undertaking an implementation project of a large-scale Operations
Support System / Business Support System ( OSS / BSS ). The IT Project Manager will be
assigned and be responsible for certain functional / non-functional area(s) or project streams of
the project depending on his/her experience and work needs. For these areas the Project
Manager is expected to work with and manage a cross-functional team which comprises the
system integrator (SI) incumbent vendors external business partners internal business users
and IT SMEs to deliver the desired business and system outcomes. The IT Project Manager will
manage these activities under the direction of the Project Director and the PMO.
The Job
1) Assigned areas of Project / Delivery Management:
Deliver the project through to post-live support in accordance with the agreed Scope of
Work
Ensure the alignment of the new OSS/BSS with the systems that will be retained post-live
Partner with the SI and internal / external stakeholders in the development of the Project
Management Plan and performance KPIs
Partner with business users and IT SMEs to deliver the project within scope cost time
and quality requirements
Align the team and identify the associated inter-dependencies
Monitor and track the status of work streams key issues and costs
Input into project dashboards and reports for updates on project schedule budget and
status and update communication plans
Track and update resources plan and provide input for resource requirements forecasting
Review and ensure that vendor deliverables meet contractual obligations
Ensure the timely completion of project activities and deliverables timely escalation of
open issues closure of all issues and the sign-offs from the respective stakeholders
Manage the changes to the project scope schedule and cost
Facilitate Change Request Process with the SI
Ensure production readiness for deployment including testing data migration training and
communication
2) Assigned areas of Project Risk Management
Manage the companys contractual obligations
Manage and track the scope timelines milestones and committed deliverables closely
Identify project risks (technical and non-technical) develop mitigation plans with the
relevant stakeholders and ensure the timely execution of the risk mitigation plans
Ensure that project risks and potential contingencies impacting scope time quality and
cost of deliverables are discussed through the appropriate escalation process in a timely
manner
Monitor enforce and track project Hey Risk Indicators (KRIs) and Key Performance
Indicators (KPIs)
Track and maintain the Issues Log Risk Log and Key Decisions Log
3) Assigned areas of Stakeholder and People Management
Manage internal and external stakeholders
Maintain a collaborative culture
Work with the team to solve technical and business issues
Manage conflicts if and when they occur
Work with all internal and external stakeholders to ensure that the interest of the company
is protected
Obtain stakeholders buy-in while ensuring that they are aware of their responsibilities and
deliverables including the associated deadlines
4) Assigned areas of Administrative Management
Assist Project Director and PMO to oversee the project from start to finish
Project planning and coordination of project activities resources and equipment
Prepare and maintain comprehensive project documentation plans dashboards and
reports
Ensure all documents and trackers are up-to-date accurate and properly filed
Ensure all meeting minutes and action items are properly documented and reviewed
Track and consolidate project progress from work streams
Track project milestones and deliverables. Ensure action items are acted upon in a timely
manner.
Monitor and track project progress and handle any issues that arise. Report and escalate
to Management as needed.
Act as the point of contact and communicate project status adequately to all participants
Assist in managing appropriate official paperwork such as purchase orders invoices etc
Attend to any other reasonable duties as assigned
The Candidate
Degree in Information Technology Computer Engineering / Science or equivalent with
minimum 10 years of working experience
Minimum 5 years of experience in Project Management in the software industry
Have experience in requirements analysis business process re-engineering
development / implementation testing data migration training and production cutover.
Strong technical knowledge in the areas of software implementation telecommunications
and telecommunications operations.
Proven experience in implementing OSS/BSS as part of a large-scale
telecommunications operations support system implementation
Well-organised with attention to detail and ability to multi-task
Motivated goal-oriented and self-driven with a positive working attitude
Ability to work independently and as a team
Effective time management with analytical and logical decision-making abilities
Good vendor management and ability to communicate fluently in English
Great interpersonal and communication skills to work as a team
Negotiation mediation and people management skills
Ability to consistently follow up with team members to accurately track and instigate
progress
Proficient in Microsoft Office Suite including Project PowerPoint Word Excel and Visio
Interested professionals are to submit their applications and CVs in MS Word format including a
listing of OSS / BSS projects managed and implemented project period role in project
and number of project team members and stating current and expected salary packages to
as an expression of their interest. We regret that only short-listed
candidates will be notified.
IT Project Manager (OSS / BSS) (1-year contract) (Ref: KHXXX)
Our esteemed client will be undertaking an implementation project of a large-scale Operations
Support System / Business Support System ( OSS / BSS ). The IT Project Manager will be
assigned and be responsible for certain functional / non-functional area(s) or project streams of
the project depending on his/her experience and work needs. For these areas the Project
Manager is expected to work with and manage a cross-functional team which comprises the
system integrator (SI) incumbent vendors external business partners internal business users
and IT SMEs to deliver the desired business and system outcomes. The IT Project Manager will
manage these activities under the direction of the Project Director and the PMO.
The Job
1) Assigned areas of Project / Delivery Management:
Deliver the project through to post-live support in accordance with the agreed Scope of
Work
Ensure the alignment of the new OSS/BSS with the systems that will be retained post-live
Partner with the SI and internal / external stakeholders in the development of the Project
Management Plan and performance KPIs
Partner with business users and IT SMEs to deliver the project within scope cost time
and quality requirements
Align the team and identify the associated inter-dependencies
Monitor and track the status of work streams key issues and costs
Input into project dashboards and reports for updates on project schedule budget and
status and update communication plans
Track and update resources plan and provide input for resource requirements forecasting
Review and ensure that vendor deliverables meet contractual obligations
Ensure the timely completion of project activities and deliverables timely escalation of
open issues closure of all issues and the sign-offs from the respective stakeholders
Manage the changes to the project scope schedule and cost
Facilitate Change Request Process with the SI
Ensure production readiness for deployment including testing data migration training and
communication
2) Assigned areas of Project Risk Management
Manage the companys contractual obligations
Manage and track the scope timelines milestones and committed deliverables closely
Identify project risks (technical and non-technical) develop mitigation plans with the
relevant stakeholders and ensure the timely execution of the risk mitigation plans
Ensure that project risks and potential contingencies impacting scope time quality and
cost of deliverables are discussed through the appropriate escalation process in a timely
manner
Monitor enforce and track project Hey Risk Indicators (KRIs) and Key Performance
Indicators (KPIs)
Track and maintain the Issues Log Risk Log and Key Decisions Log
3) Assigned areas of Stakeholder and People Management
Manage internal and external stakeholders
Maintain a collaborative culture
Work with the team to solve technical and business issues
Manage conflicts if and when they occur
Work with all internal and external stakeholders to ensure that the interest of the company
is protected
Obtain stakeholders buy-in while ensuring that they are aware of their responsibilities and
deliverables including the associated deadlines
4) Assigned areas of Administrative Management
Assist Project Director and PMO to oversee the project from start to finish
Project planning and coordination of project activities resources and equipment
Prepare and maintain comprehensive project documentation plans dashboards and
reports
Ensure all documents and trackers are up-to-date accurate and properly filed
Ensure all meeting minutes and action items are properly documented and reviewed
Track and consolidate project progress from work streams
Track project milestones and deliverables. Ensure action items are acted upon in a timely
manner.
Monitor and track project progress and handle any issues that arise. Report and escalate
to Management as needed.
Act as the point of contact and communicate project status adequately to all participants
Assist in managing appropriate official paperwork such as purchase orders invoices etc
Attend to any other reasonable duties as assigned
The Candidate
Degree in Information Technology Computer Engineering / Science or equivalent with
minimum 10 years of working experience
Minimum 5 years of experience in Project Management in the software industry
Have experience in requirements analysis business process re-engineering
development / implementation testing data migration training and production cutover.
Strong technical knowledge in the areas of software implementation telecommunications
and telecommunications operations.
Proven experience in implementing OSS/BSS as part of a large-scale
telecommunications operations support system implementation
Well-organised with attention to detail and ability to multi-task
Motivated goal-oriented and self-driven with a positive working attitude
Ability to work independently and as a team
Effective time management with analytical and logical decision-making abilities
Good vendor management and ability to communicate fluently in English
Great interpersonal and communication skills to work as a team
Negotiation mediation and people management skills
Ability to consistently follow up with team members to accurately track and instigate
progress
Proficient in Microsoft Office Suite including Project PowerPoint Word Excel and Visio
Interested professionals are to submit their applications and CVs in MS Word format including a
listing of OSS / BSS projects managed and implemented project period role in project
and number of project team members and stating current and expected salary packages to
as an expression of their interest. We regret that only short-listed
candidates will be notified.
Required Experience:
IC
Employment Type
Contract
Key Skills
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