Head, General Merchandise

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profile Job Location:

Lagos - Nigeria

profile Monthly Salary: Not Disclosed
Posted on: 24-08-2025
Vacancies: 1 Vacancy

Job Summary

DUTIES AND RESPONSIBILITIES:

1. Strategic Leadership & Category Management

  • Define and execute the strategic roadmap for the General Merchandise Department aligned with Payarena Malls overall vision and growth targets.
  • Lead category planning assortment strategy and pricing initiatives to improve customer experience and drive conversions.
  • Identify trends and demand patterns to expand and optimize the product offering across key verticals.

2. Vendor & Partner Management

  • Acquire manage and grow relationships with high-impact vendors distributors and brand partners.
  • Negotiate commercial terms supplier incentives exclusivity deals and strategic campaigns.
  • Monitor vendor compliance with SLAs on pricing quality stock availability and fulfillment.

3. Revenue & Performance Management

  • Drive revenue growth through assortment expansion product bundling pricing strategy and promotions.
  • Track sales performance conversion metrics and customer feedback; use insights to adjust strategy and enhance performance.
  • Ensure effective execution of merchandising catalog management and content optimization.

4. Team Leadership & Collaboration

  • Lead and mentor a team of category managers business development executives and account officers.
  • Collaborate cross-functionally with marketing technology logistics customer service and finance to ensure operational excellence.
  • Foster a culture of accountability innovation and continuous improvement.


JOB REQUIREMENTS

Education:

Bachelors degree in Business Administration Supply Chain Marketing or related field (MBA is a plus).

Experience:

Minimum 10 years of relevant experience in e-commerce retail or FMCGminimum 3 years in a senior leadership role. Post NYSC experience.




Required Experience:

IC

DUTIES AND RESPONSIBILITIES:1. Strategic Leadership & Category ManagementDefine and execute the strategic roadmap for the General Merchandise Department aligned with Payarena Malls overall vision and growth targets.Lead category planning assortment strategy and pricing initiatives to improve custome...
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Key Skills

  • Front End
  • Bricklayer
  • Ftp
  • KYC
  • Chemistry

About Company

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UP® otherwise known as Unified Payments or Unified Payment Services Limited is a group of companies with services including Financial Technology, Banking, Payment Scheme, Digital Commerce, Value Added Service, Payment Solutions, Software Solutions, etc. The UP® Group comprises (i) UP® ... View more

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