Head, General Merchandise
Head, General Merchandise
Posted on :
24-08-2025
Employer Active
1 Vacancy
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Job Description
DUTIES AND RESPONSIBILITIES:
1. Strategic Leadership & Category Management
- Define and execute the strategic roadmap for the General Merchandise Department aligned with Payarena Malls overall vision and growth targets.
- Lead category planning assortment strategy and pricing initiatives to improve customer experience and drive conversions.
- Identify trends and demand patterns to expand and optimize the product offering across key verticals.
2. Vendor & Partner Management
- Acquire manage and grow relationships with high-impact vendors distributors and brand partners.
- Negotiate commercial terms supplier incentives exclusivity deals and strategic campaigns.
- Monitor vendor compliance with SLAs on pricing quality stock availability and fulfillment.
3. Revenue & Performance Management
- Drive revenue growth through assortment expansion product bundling pricing strategy and promotions.
- Track sales performance conversion metrics and customer feedback; use insights to adjust strategy and enhance performance.
- Ensure effective execution of merchandising catalog management and content optimization.
4. Team Leadership & Collaboration
- Lead and mentor a team of category managers business development executives and account officers.
- Collaborate cross-functionally with marketing technology logistics customer service and finance to ensure operational excellence.
- Foster a culture of accountability innovation and continuous improvement.
JOB REQUIREMENTS
Education:
Bachelors degree in Business Administration Supply Chain Marketing or related field (MBA is a plus).
Experience:
10 to 12 years of relevant experience in e-commerce retail or FMCGminimum 3 years in a senior leadership role. Post NYSC experience.
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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