Service Delivery Manager
Service Delivery Manager
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1 Vacancy
Job Description
About us
Thales Cyber Defense
We are an engineering company that for almost a century designs builds and maintains mission critical information systems for defense space aerospace transport and these critical areas you cant afford to fail so we always deliver.
Whatever it takes
When an organization engages with us we will strategize improve and augment their defenses against any cyber-attack. To keep organizations ready and alert for all threat scenarios we will regularly simulate attacks to build their resilience. We encrypt and safeguard access to mission critical data we gather threat intelligence and monitor both IT and OT environments to detect attacks timely and then respond decisively. Not only to prevent or minimize the damage but also to help the organization evolve to a higher level of cyber resilience accelerating digital transformation with trust and confidence.
When it matters most they call us.
We are looking for a:
Service Delivery Manager
About the job
You will be part of the Thales Cyber Defense team where you will be part of the backbone of the Security Operations Centre. You will be performing the following tasks:
- Be the pivot between customer and SOC
- Be part of the team to sell build and run the Managed Security Services
- Be part of the team to create shape and answer customer demand
- Advise on onboarding activities for new customers creation of SLAs Operational manuals and to be implemented use-cases
- manage the security service by continuous improvement by strategizing improving and augmenting the customers defenses.
- Be an active part of Cyber Defense team
- provide and manage support and advice to our customers on security matters
About you
You have an affinity with cybersecurity. You have worked in a Operations environment and you understand the processes and procedures that are used to deliver a service. you can manage not only the customer but you are also his partner. You are capable of managing & planning the stream of activities caused by the continuous improvement cycle where are in in order to cope with the ever changing security landscape.
Thales offers
- An opportunity to join a team that wants to become the best cybersecurity team;
- Exciting and challenging projects for the critical infrastructure sector and defence clients;
- A team that will grow rapidly in the coming years with lots of opportunities for you;
- Room for and attention to personal development and personal initiative;
- The opportunity to grow within the organization for instance on a technical managerial commercial or international level;
- An open and flexible work environment where a good work-life balance is considered important;
- Excellent work conditions with 40 holidays a year among other benefits.
Interested
Would you like to apply directlyThen click on the button Apply now to show your interest.
An assessment could possibly be part of the procedure.
Required Experience:
Manager
Employment Type
Full-Time
