Digital Onboarding Product Owner, AVP

Description:

We are seeking a talented and motivated digital product manager to join the Morgan Stanley Wealth Management Digital Client Experience & Platforms team. The Digital Client Experience & Platforms team defines and drives the online and mobile experiences for Morgan Stanley the Product Manager (AVP) role you will inform direction and contribute to the creation and on-going success of the latest digital solutions for our clients.

The Digital Account Opening team drives and defines the online customer experience for the Morgan Stanley and E*TRADE account opening and onboarding process. Our user experiences are targeted to users across the firm in a wide-ranging set of self-directed products including brokerage retirement banking stock plan robo-advisor and more. Our team is responsible for delivering the digital client-facing experience for a variety of digital platforms including E*TRADE Morgan Stanley Online/Mobile and Morgan Stanley At Work.

The individual in this role will be responsible for supporting the product team in defining building and improving the end-to-end account opening user journey for a variety of new and existing products at Morgan Stanley/E*TRADE. The applicant should bring a strong product management skillset with key focus on providing a best-in-class end user experience understanding the competitive landscape and the ability to drive improvements and change using through both quantitative and qualitative analysis. Experience working with Agile development methodologies is preferred. Partnership and collaboration with a variety of product groups across Morgan Stanley will be key to success.

You will be a vital part of a dynamic team responsible for delivering the digital client-facing experience for all digital platforms including Morgan Stanley Online/Mobile and Morgan Stanley At Work (including Shareworks) and E*TRADE. As a smart passionate detail-oriented team player who loves interacting with a diverse set of people solving tough problems and challenging the status quo this is an amazing opportunity to forge a new digital direction for a highly respected company that is deeply committed to reinventing itself. Strong performing individuals will be supported in further professional development.

Business Skills:

Looking for a highly motivated individual with strong critical thinking written and verbal communication and organization skills.

Responsibilities:

This role will assist in supporting the Digital Client Experience for the following:

• Support a Senior Product Manager and Fleet with definition and prioritization of product roadmap release planning development and communication and documentation of business requirements

• Build and maintain prioritized product backlog identify groom and validate epics and user stories for agile sprints

• Work with Senior Product Manager to define and draft requirements in Jira (Agile) for key strategic programs and tactical projects

• Support backlog refinement and sprint planning ceremonies to communicate requirements and drive consensus with the squad and program stakeholders

• Work closely with the technology team to assure effective communication of requirements and rapid delivery of key product releases

• Collaborate with key stakeholders from business technology UX risk cyber & fraud communications legal & compliance to elicit requirements

• Prepare presentations and status updates and conduct product demos for fleet and senior leadership

• Gather organize and assimilate internal and external feedback to identify and prioritize product gaps enhancements and new features

• Identify and elaborate on critical user journeys use cases workflows and business processes that align with the product vision/goals and address critical user and control needs

• Collaborate with UI/UX team to develop information/interaction architecture user flows wireframes and visual design comps

• Team up with Program Management Office / Business Transformation to effectively organize and plan product releases

• Support Senior Product Manager in issue remediation (defects production issues etc.)

• Support Senior Product Manager in product testing and execution

• Organize the product backlog and work with TDM to align the roadmap with other squads

• Create and circulate status reports and release updates

Qualifications/Skills desired:

• 5 years of experience as a software or digital product manager business analyst or equivalent with experience working within an agile/scrum development process

• Bachelors degree is required

• Knowledge or exposure to wealth management and online brokerage/banking preferred

• Series 7 and Series 24 license preferred but not required

• Demonstrated track record of delivering new innovative fintech digital products solutions or applications preferred

• Proficient at defining analyzing documenting and communicating product and software requirements in an agile software development setting

• Keen intellect ability to gather analyze and synthesize a significant amount of information and turn it into clear and actionable product requirements

• Self-starter with a drive and demonstrated ability to identify and solve critical problems and achieve stretch goals

• Naturally curious analytical and data-driven demonstrated track record of utilizing data to measure performance identify opportunities and make successful decisions

• Experience collaborating with UI/UX designers and developers to deliver client-friendly products and user experiences

• Understanding and knowledge of web and mobile technologies

• Strong written and verbal communication skills to effectively interact and influence a diverse set of business and technical stakeholders

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first doing the right thing leading with exceptional ideas committing to diversity and inclusion and giving back - arent just beliefs they guide the decisions we make every day to do whats best for our clients communities and more than 80000 employees in 1200 offices across 42 countries. At Morgan Stanley youll find an opportunity to work alongside the best and the brightest in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey offering some of the most attractive and comprehensive employee benefits and perks in the industry. Theres also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe please copy and paste into your browser.

Morgan Stanleys goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.

It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race color religion creed age sex sex stereotype gender gender identity or expression transgender sexual orientation national origin citizenship disability marital and civil partnership/union status pregnancy veteran or military service status genetic information or any other characteristic protected by law.

Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).