Senior Technical Program Manager, Fleet Remediation Engineering

AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Fleet Remediation Engineering specializes in retrofit efforts that span several engineering disciplines and is applied across a variety of data center infrastructure designs. We align stakeholders to place a high focus on engineering design quality implementation and delivery of the most advanced most difficult and most ambiguous infrastructure retrofit efforts within the existing AWS data center community. By continuously mapping priorities defined via AWS Capital Improvement Prioritization Program (CIPP) we invest the proper time and effort into projects that achieve the largest bottom-line impact for the business. We are passionate about ensuring our latest innovations are implemented into our existing fleet to provide maximum benefit on behalf of our customers and get our energy through challenge innovation and design.

We are seeking an experienced Senior Technical Program Manager to support our data center retrofit programs that modernize and improve our extensive data center fleet. The Sr. TPM will lead cross functional and technical teams to drive projects from concept to requirements definition feasibility assessments designs implementation testing and deployment. Additionally the Sr. TPM will lead initiatives associated with the global Fleet Remediation Engineering portfolio developing or enhancing systems tools & mechanisms to streamline project delivery. At Amazon along with technical strength we expect our Sr. TPMs to interact with internal and external customers partners and suppliers to understand our joint business goals and priorities and to execute rapidly delivering high-quality functionality. The Sr. TPM will apply their expertise to:

-Develop the path and strategy for incorporation of the latest mechanical & electrical engineering solutions to existing data center fleet.
-Lead cross functional and technical teams to drive projects from concept to requirements definition feasibility assessments designs implementation testing and deployment.
-Evaluate the requirements and actions that enable delivery of the mechanical & electrical programs in our fleet of existing data centers.
-Prioritize programs within the portfolio based on technical risks and gain alignment on that prioritization.

Amazons vision is to be the worlds most customer-centric company and this role is key to that vision. These capital improvements to our data centers are essential for meeting our customers expectations for service and value and meeting Amazons goals for efficiency speed and reliability as we continue expanding our data centers to hyper-scale. This role provides a unique opportunity to engage with cloud infrastructure at a large scale and the exceptional people that design and implement solutions and operate the infrastructure for the cloud.

Key job responsibilities
The ideal candidate will be an exceptionally strong communicator both written and verbally and possess 7-10 years of experience in tactical project management of highly technical engineering initiatives as well as strategic program management. Experience in managing data center infrastructure deployments R&D projects and understanding of SQL data bases is a plus. A Bachelors Degree or additional technical experience is required. Candidates possessing a background in architecture/design mechanical/electrical engineering data center infrastructure/operations and/or construction who have transitioned to a program management discipline will have a distinct advantage.

Candidate must be comfortable managing conceptual development efforts remote project delivery teams and possess the ability to facilitate technical whiteboard sessions to troubleshoot project or initiative implementation issues and remove barriers to project or initiative success. Being able to evaluate project or initiative feasibility create cross-functional matrix-based teams establish trust with a variety of stakeholders across multiple time zones eliminate non-value-add activity design solutions remove blockers and find creative ways to accelerate project or initiative delivery is a must.

The TPM will be fully competent in a variety of project management tools methodologies and techniques for all phases of the project lifecycle and exhibit demonstrated proficiency in core project management disciplines including scope schedule budget resources quality and risk management reporting and metric development/tracking.

Other requirements include proficiency with MS Office MS Project and MS SharePoint. Experience with Tableau PowerBI Procore SQL Smartsheet and systems integration a plus.

A day in the life
Each day you will interact with different teams responsible for engineering development finance integration and operation of these complex capital improvement programs and affiliated systems. You prioritize your activities to support and understand the projects status solve problems and blockers and focus on the actions that are most impactful for program success. You will also interface with the data engineers and business intelligence engineers to deep dive the data infrastructure (data tables data pipelines data sources etc.) and lead initiatives that impact the global Fleet Remediation Engineering portfolio.

About the team
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger more collaborative teams. Our continual innovation is fueled by the bold ideas fresh perspectives and passionate voices our teams bring to everything we do.



- 7 years of technical product or program management experience
- 7 years of working directly with engineering teams experience
- Experience managing programs across cross functional teams building processes and coordinating release schedules
- Bachelors degree in engineering computer science or equivalent
- Experience with MS Project MS Office and MS Sharepoint

- Experience owning/driving roadmap strategy and definition
- Experience leading highly technical programs involving infrastructure complex systems systems engineering
- 7 years of project management disciplines including scope schedule budget quality along with risk and critical path management experience

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