Inside Sales Manager

Role Summary

Location: Sao Paulo Brazil

Hybrid

Contract

As an Inside Sales Manager you will play a key role in educating onboarding and driving early success for newly acquired customers. Payoneer is looking for a highly talented professional to help millions of SMBs and professional businesses across LATAM get paid globally through Payoneers fast flexible secure and low-cost solutions.

In this dynamic sales role you will be responsible for increasing business adoption and market penetration by prospecting qualifying and recruiting small and mid-sized clients onto the Payoneer platform. The ideal candidate is comfortable working in a fast-paced high-energy environment is highly adaptable and thrives amidst ambiguity.

To succeed in this role you should bring a strong background in both business development and account management enabling you to build strong engagement with key stakeholders. You must also be a self-starter capable of developing and executing a territory coverage plan effectively.

This position offers the opportunity to contribute with innovative ideas and strategic approaches in a competitive and ever-evolving business landscape.

What youll do:

• Answer inbound inquiries from small businesses looking to integrate Payoneer solutions driven by organic traffic or through resellers
• Educate customer on the functionality benefits and value of Payoneer products by becoming Payoneer Product Expert (PPE)
• Implement a consultative approach to fully understand the businesss needs
• Identify and recommend additional products to help the business maximize Payoneers value
• Develop exceptional relationships with customers by building rapport and developing trust
• Support customers through the onboarding process including assistance with basic guided walkthrough of Payoneers platform
• Manage multiple channels of communication in a high-volume environment
• Collect and share voice of customer with stakeholders
• Collaborate with the sales & reseller channel for inputs and provide updates to relevant stakeholders
• Draft various business reports

Who you are:

• 3-5 years of experience in service and/or solution Sales (or Post Sales) Account Management experience especially in payments ecommerce or managing enterprise segment in IT ERPs or Consulting
• Track record of meeting and exceeding business established goals
• Experience in leading complex negotiations with CXOs of large and enterprise accounts
• Ability to drive operational excellence through innovative initiatives

Not a must but a great advantage:

• Experience managing Post Sales Onboarding or Engagement experience for B2B customers
• Experience in the Payments and Banking industry
• Familiarity with the B2B and Enterprise Customer Segment
• Experience with direct sales for small businesses engaged in cross border trade
• Experience with data analytics & BI tools

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Required Experience:

Manager