Office Technician
Office Technician
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Job Description
The work we do matters!
Hiring Agency:
Health & Human Services - Agency 25
Location:
Hiring Rate:
Job Posting:
Applications No Longer Accepted On (If no date is displayed job is posted as open until closed):
Job Description:
This position assists with clerical duties compiles and checks documents records and reports to confirm accuracy and completeness monitors the status of information processes requests or transactions and provides the supervisor or other employees with information for making decisions for the Division of Children and Family Services.
Are you a dynamic individual with excellent customer service skills have an attention to detail and a desire to help others. If so WE NEED YOU!
What We Offer:
156% state-matched retirement contribution
13 paid holidays
Generous vacation and sick leave
Tuition reimbursement
Public Service Loan Forgiveness (PSLF) eligibility
79% employer-paid health insurance
Dental and vision coverage
Employer-paid $20000 life insurance
Career growth and development opportunities
What We Are Looking For:
We are seeking a coachable and team-oriented individual who thrives in a in a fast-paced environment and enjoys helping others. The ideal candidate will be detail oriented and have excellent communication skills the ability to multitask and experience in clerical support or customer service. If you have experience working with the public managing confidential information and using office software we encourage you to apply!
Key Responsibilities:
- Provide direct customer service and perform clerical/administrative tasks to support Protection and Safety Caseworkers.
- Assist clients by receiving them answering multi-line phones and providing general information to clients and the community.
- Perform data entry and retrieval using agency computer systems ensuring information is accurately entered into databases.
- Organize file and maintain records including document imaging and sorting.
- Handle incoming mail complete forms copy documents and search records as needed.
- Schedule and arrange transport for clients when required.
- Operate office equipment such as multi-line phones scanners and computers.
Requirements / Qualifications:
Minimum Qualifications: Coursework/training or experience in public contact customer service and/or performing and applying office/clerical support procedures including the use of a personal computer associated software and office equipment.
Preferred Qualifications:
- Experience working with the public.
- Experience answering phones.
- Experience working with confidential information.
- Experience with entering information into database systems
- Microsoft Office/ computer skills/ Excel/ Word/ Nuance
Other: A valid drivers license or the ability to provide independent authorized transportation.
Knowledge/Skills/Abilities:
- Good communication skills
- Ability to answer phones in a professional manner.
Benefits
We offer a comprehensive package of pay benefits paid time off retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.
Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position agency and employment status. For more information on benefits please visit: Opportunity Statement
The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity inclusion and belonging. We recruit hire train and promote in all job classifications and at all levels without regard to race color religion sex. age national origin disability marital status or genetics.
Current employees of the State of Nebraska should NOT apply on this external career. Instead go to Workday and access the Jobs Hub - Internal Apply app from your home landing page.
Required Experience:
IC
Employment Type
Full-Time
